Data Synchronization and Consistency
Why Is the Data in SecMaster Inconsistent with That in WAF or HSS?
SecMaster aggregates all historical alert data reported by WAF and HSS, but WAF and HSS display real-time alert data. So data in SecMaster is inconsistent with that in WAF and HSS.
So you can go to the corresponding service (WAF or HSS) to view and handle latest alerts.
Why Is Zero Displayed for Total Assets on the Security Overview Page?
Symptom
A workspace was added and asset information was synchronized to and displayed on the Resource Manager page in the workspace, but the total number of assets on the Security Overview page is still 0.
Cause
SecMaster synchronizes asset details every hour on the hour after you create a workspace and synchronize asset information to the Resource Manager page.
Solution
Check the asset quantity after the very beginning of the next hour.
Product Consulting FAQs
- Why Is There No Attack Data or Only A Small Amount of Attack Data?
- Where Does SecMaster Obtain Its Data From?
- What Are the Dependencies and Differences Between SecMaster and Other Security Services?
- What Are the Differences Between SecMaster and HSS?
- Why Cannot the Total ECS Quota Be Less Than the Number of Existing ECSs?
- Can I Use SecMaster Across Accounts?
- How Do I Update My Security Score?
- How Do I Handle a Brute-force Attack?
- Data Synchronization and Consistency
- Troubleshooting the Agent Installation Failure
- How Do I Grant Permissions to an IAM User?
- What Are the Relationships and Differences Between SecMaster and SA?
- How Long Are Logs Stored in SecMaster?
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