Constraints

Updated on 2025-02-06 GMT+08:00

General

  • A vault can be associated with only one backup policy.
  • A vault can be associated with a maximum of 256 resources.
  • A maximum of 32 backup policies can be created.
  • Only backups in the Available or Locked vaults can be used to restore data.
  • Backups in a Deleting vault cannot be deleted.
  • Backups cannot be downloaded to a local PC or uploaded to OBS.
  • A vault and its associated servers or disks must be in the same region.
  • Concurrent data restoration is not supported.
  • Auto capacity expansion does not take effect if it is enabled after the vault is full.

Cloud Disk Backup

  • Only disks in the Available or In-use state can be backed up.
  • Frozen disks in the retention period cannot be backed up.
  • A new disk must be at least as large as the backup's source disk.
  • Backup and restoration of local disks are not supported.

Cloud Server Backup

  • A maximum of 10 shared disks can be backed up with a cloud server.
  • Only backups in the Available or Locked vaults can be used to create images.
  • Frozen servers in the retention period cannot be backed up.
  • Cloud servers support crash-consistent backup, whereas database servers support application-consistent backup in addition to crash-consistent backup.
  • You can back up specific disks on a server, but such a backup must be restored as a whole. File- or directory-level restoration is not supported.
  • Images cannot be created from backups if the amount of resources associated with a server backup vault exceeds the quota.
  • You are advised not to back up a server whose disk size exceeds 4 TB.

SFS Turbo Backup

  • Only file systems in the Available state can be backed up.
  • An SFS Turbo file system backup cannot be used to restore data to the original file system.

Hybrid Cloud Backup - VMware Backup

  • VM backups from the following VMware vSphere versions can be synchronized to the cloud: 5.1, 5.5, 6.0, 6.5, 6.7.
  • To achieve better performance and operation experience, only the OSs listed in Table 1 allows for cloud recovery. These OSs have passed the the compatibility test. If you only need to restore data to on-premises VMware VMs, there is no restriction on the OS version.
  • The VDDK version of VMware 6.7 or earlier VMs must be 6.0.3.
  • Backups synchronized to the cloud cannot be used to create cloud servers.
  • Backups synchronized to the cloud can only be restored to existing cloud servers running the same type of OS. Recovery of partial disks on a VM is not supported.
  • Servers whose system disks are configured with LVM cannot be restored on cloud.
  • Before the restoration, configure security groups according to the procedure. Otherwise, the restoration may fail.
  • The backup bandwidth should be at least 100 Mbit/s. The sizes of disks on the VMware VMs to be backed up to the cloud should be integers in GB.
  • When recovering data on the cloud from a Windows VMware backup, the boot partition number of the source VM system disk must be 2.
  • When recovering data on the cloud from a Linux VMware backup, the system disk of the source VM can have no more than two partitions.
    Table 1 OSs that support restoration to the cloud

    OS

    Supported Version

    Windows

    Windows 7

    Windows Server 2008 R2

    Windows Server 2012

    Windows Server 2012 R2

    Windows Server 2016

    Windows Server 2019

    CentOS

    CentOS 6.4

    CentOS 6.5

    CentOS 7.2

    CentOS 7.3

    CentOS 7.4

    CentOS 7.5

    CentOS 7.6

    CentOS 7.7

    Red Hat

    Red Hat 6.4

    Red Hat 6.5

    Red Hat 7.2

Application-Consistent Backup

Table 2 OSs that support installation of the Agent

Database

OS

Version

SQL Server 2008/2012/2019

Windows

Windows Server 2008, 2008 R2, 2012, 2012 R2, and 2019 for x86_64

SQL Server 2014/2016/Enterprise Edition

Windows

Windows Server 2014, 2014 R2, and 2016 Datacenter for x86_64

MySQL 5.5/5.6/5.7

Red Hat

Red Hat Enterprise Linux 6 and 7 for x86_64

SUSE

SUSE Linux Enterprise Server 11, 12, 15 SP1, 15 SP2 for x86_64

CentOS

CentOS 6 and 7 for x86_64

EulerOS

EulerOS 2.2 and 2.3 for x86_64

HANA 1.0/2.0

SUSE

SUSE Linux Enterprise Server 12 for x86_64

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