- What's New
- Function Overview
- Service Overview
-
Billing
- Billing Overview
- Billing Modes
- Billed Items
- Billing Examples
- Billing Mode Changes
- Renewing Subscriptions
- Bills
- Arrears
- Billing Termination
- Cost Management
-
Billing FAQ
- How Is CBR Billed?
- What Is the Billing Cycle of Pay-per-Use Vaults?
- How Do I Disable CBR?
- How Do I Unsubscribe from CSBS or VBS Resource Packages?
- Why Is a Message Displayed Indicating Insufficient User Rights When I Create a Policy?
- What Can I do If a Yearly/Monthly-Billed Vault Is About to Expire?
- How Do I Unsubscribe from a Vault?
- What Should I Do If the Fee Is Too High When I Expand the Capacity of a Vault?
- Can I Change a Server Backup Vault to a Disk Backup Vault or the Other Way Around?
- Why Are CBR Backups Displayed on the VBS Console?
- What Charges Will I Incur When Using a Backup to Create an Image?
- How Do I Purchase a CBR Replication Traffic Package?
- Can I Change the Protection Type of an Existing Vault?
- What Resources Do I Need to Implement Cross-Region Backup Replication?
- Why AM I Still Being Billed After a Resource is Deleted?
- Getting Started
- User Guide
-
Hybrid Cloud Backup Feature Guide
- Hybrid Cloud Backup
- Application Scenarios
- Constraints and Limitations
-
VMware Backup
- VMware Backup Process
- Downloading the eBackup Image Template
- Enabling Cloud and On-premises Communication
- Planning the Network
- Installing eBackup
- Configuring eBackup
- Adding a VMware Protected Environment
- Preparing for VMware Backup Storage
- Performing VMware Backup
- Restoring Data Using VMware Backups
- Managing a Protected VMware Environment
- Managing VMware Backup Storage
- Managing VMware Backups
- Common Operations
-
Best Practices
-
Using a Custom Script to Implement Application-Consistent Backup
- Using a Custom Script to Implement Consistent Backup for MySQL
- Using a Custom Script to Implement Consistent Backup for SAP HANA
- Using a Custom Script to Implement Consistent Backup for Other Linux Applications
- Troubleshooting a Custom Script Error
- Verifying the Application-Consistent Backup Result (Linux)
- Verifying the Application-Consistent Backup Result (Windows)
- Protecting SQL Server in Failover Cluster Mode
- Protecting SQL Server in Always on Availability Groups Mode
- Performing Periodic Recovery Drills Using the Backup Data
- Creating Backup Policies Based on Service Tiering
- Change History
-
Using a Custom Script to Implement Application-Consistent Backup
- API Reference
- SDK Reference
-
Troubleshooting
- Failed to Execute a Backup Task
- Failed to Delete a Backup
- Failed to Expand the Vault Capacity
- Failed to Attach Disks
- Data Disks Are Not Displayed After a Windows Server Is Restored
- Failed to Cancel Backup Sharing
- Failed to Download or Install the Agent Required by Application-Consistent
- Failed to Install Agent in Windows, with A Message Displayed Indicating User rdadmin Already Exists
- Failed to Implement Application-Consistent Backup
- A Server Created Using an Image Enters Maintenance Mode After Login
- Failed to Migrate VMware Backups to the Cloud
- Failed to Restore a VMware Backup to a Cloud Server
- An Error Message Is Displayed Indicating that the Path of a Storage Unit Is Invalid
- Failed to Import an eBackup Image Template, with an Error Displayed Indicating That the File Is Invalid
- The Download Dialog Box Disappears When I Download eBackup on a VMware VM
-
FAQs
-
Concepts
- What Are Full Backup and Incremental Backup?
- What Are the Differences Between Backup and Disaster Recovery?
- What Are the Differences Between Backups and Snapshots?
- Why Is My Backup Size Larger Than My Disk Size?
- What Are the Differences Between Backups and Images?
- What Are the Differences Between Cloud Server Backup and Cloud Disk Backup?
- Why Does the Used Capacity of a Vault Change Only Slightly After I Deleted Unwanted Backups?
-
Billing
- How Is CBR Billed?
- How Large of a Vault Do I Need?
- What Is the Billing Cycle and Pay Time of the Pay-per-Use Mode?
- How Do I Disable CBR?
- Why Is a Message Displayed Indicating Insufficient User Rights When I Create a Policy?
- What Can I do If a Yearly/Monthly-Billed Vault Is About to Expire?
- How Do I Unsubscribe from a Vault?
- Can I Change a Server Backup Vault to a Disk Backup Vault or the Other Way Around?
- What Charges Will I Incur When Using a Backup to Create an Image?
- Can I Change the Protection Type of an Existing Vault?
-
Backup
- Do I Need to Stop the Server Before Performing a Backup?
- Can I Back Up a Server Deployed with Databases?
- How Can I Distinguish Automatic Backups From Manual Backups?
- Can I Choose to Back Up Only Some Partitions of a Disk?
- Does CBR Support Cross-Region Backup?
- Can I Back Up Two Disks to One Target Disk?
- How Do I Replicate a Disk to the Same AZ in a Region as the Source Disk?
- Will the Server Performance Be Affected If I Delete Its Backups?
- Can I Use Its Backup for Restoration After a Resource Is Deleted?
- How Many Backups Can I Create for a Resource?
- Can I Use an Incremental Backup to Restore Data After a Full Backup Is Deleted?
- Can I Stop an Ongoing Backup Task?
- How Do I Reduce the Vault Space Occupied by Backups?
- How Do I View the Size of Each Backup?
- How Do I View My Backup Data?
- How Long Will My Backups Be Kept?
-
Restoration
- Do I Need to Stop the Server Before Restoring Data Using Backups?
- Can I Use a System Disk Backup to Recover an ECS?
- Do I Need to Stop the Server Before Restoring Data Using Disk Backups?
- Can a Server Be Restored Using Its Backups After It Is Changed?
- Can a Disk Be Restored Using Its Backups After Its Capacity Is Expanded?
- What Can I Do if the Password Becomes a Random One After I Use a Backup to Restore a Server or Use an Image to Create a Server?
- What Changes Will Be Made to the Original Backup When I Use the Backup to Restore a Server?
- How Do I Restore Data on the Original Server to a New Server?
- How Do I Restore a Data Disk Backup to a System Disk?
- Can I Use CBR to Restore Data to Any Point When the Data Was Backed Up?
- Can I Stop an Ongoing Restoration Task?
-
Policies
- How Do I Configure Automatic Backup for a Server or Disk?
- Why Does the Retention Rule Not Take Effect After Being Changed?
- How Do I Back Up Multiple Resources at a Time?
- How Do I Retain My Backups Permanently?
- How Can I Cancel Auto Backup or Auto Replication?
- How Can I Have the System Automatically Delete Backups That I No Longer Need?
- Why Aren't My Backups Deleted Based on the Retention Rule?
- Optimization
-
Others
- Is There a Quota for CBR Vaults?
- Can I Merge My Vaults?
- How Do I Delete a Backup That Has Been Used to Create an Image While Retaining the Image?
- What Can I Do If the Vault Capacity Is Not Enough?
- Will Backup Continue If the Usage of a Vault Reaches the Upper Limit?
- Can I Export Disk Backup Data to Another Server?
- Why Do I Need a Vault to Accept the Image Shared to Me?
- Can I Download Backup Data to a Local PC?
- How Do I Copy Disk Data to Another Account?
-
Concepts
- Videos
Constraints
General
- A vault can be associated with only one backup policy.
- A vault can be associated with a maximum of 256 resources.
- A maximum of 32 backup policies can be created.
- Only backups in the Available or Locked vaults can be used to restore data.
- Backups in a Deleting vault cannot be deleted.
- Backups cannot be downloaded to a local PC or uploaded to OBS.
- A vault and its associated servers or disks must be in the same region.
- Concurrent data restoration is not supported.
- Auto capacity expansion does not take effect if it is enabled after the vault is full.
Cloud Disk Backup
- Only disks in the Available or In-use state can be backed up.
- Frozen disks in the retention period cannot be backed up.
- A new disk must be at least as large as the backup's source disk.
- Backup and restoration of local disks are not supported.
Cloud Server Backup
- A maximum of 10 shared disks can be backed up with a cloud server.
- Only backups in the Available or Locked vaults can be used to create images.
- Frozen servers in the retention period cannot be backed up.
- Cloud servers support crash-consistent backup, whereas database servers support application-consistent backup in addition to crash-consistent backup.
- You can back up specific disks on a server, but such a backup must be restored as a whole. File- or directory-level restoration is not supported.
- Images cannot be created from backups if the amount of resources associated with a server backup vault exceeds the quota.
- You are advised not to back up a server whose disk size exceeds 4 TB.
SFS Turbo Backup
- Only file systems in the Available state can be backed up.
- An SFS Turbo file system backup cannot be used to restore data to the original file system.
Hybrid Cloud Backup - VMware Backup
- VM backups from the following VMware vSphere versions can be synchronized to the cloud: 5.1, 5.5, 6.0, 6.5, 6.7.
- To achieve better performance and operation experience, only the OSs listed in Table 1 allows for cloud recovery. These OSs have passed the the compatibility test. If you only need to restore data to on-premises VMware VMs, there is no restriction on the OS version.
- The VDDK version of VMware 6.7 or earlier VMs must be 6.0.3.
- Backups synchronized to the cloud cannot be used to create cloud servers.
- Backups synchronized to the cloud can only be restored to existing cloud servers running the same type of OS. Recovery of partial disks on a VM is not supported.
- Servers whose system disks are configured with LVM cannot be restored on cloud.
- Before the restoration, configure security groups according to the procedure. Otherwise, the restoration may fail.
- The backup bandwidth should be at least 100 Mbit/s. The sizes of disks on the VMware VMs to be backed up to the cloud should be integers in GB.
- When recovering data on the cloud from a Windows VMware backup, the boot partition number of the source VM system disk must be 2.
- When recovering data on the cloud from a Linux VMware backup, the system disk of the source VM can have no more than two partitions.
Table 1 OSs that support restoration to the cloud OS
Supported Version
Windows
Windows 7
Windows Server 2008 R2
Windows Server 2012
Windows Server 2012 R2
Windows Server 2016
Windows Server 2019
CentOS
CentOS 6.4
CentOS 6.5
CentOS 7.2
CentOS 7.3
CentOS 7.4
CentOS 7.5
CentOS 7.6
CentOS 7.7
Red Hat
Red Hat 6.4
Red Hat 6.5
Red Hat 7.2
Application-Consistent Backup
Database |
OS |
Version |
---|---|---|
SQL Server 2008/2012/2019 |
Windows |
Windows Server 2008, 2008 R2, 2012, 2012 R2, and 2019 for x86_64 |
SQL Server 2014/2016/Enterprise Edition |
Windows |
Windows Server 2014, 2014 R2, and 2016 Datacenter for x86_64 |
MySQL 5.5/5.6/5.7 |
Red Hat |
Red Hat Enterprise Linux 6 and 7 for x86_64 |
SUSE |
SUSE Linux Enterprise Server 11, 12, 15 SP1, 15 SP2 for x86_64 |
|
CentOS |
CentOS 6 and 7 for x86_64 |
|
EulerOS |
EulerOS 2.2 and 2.3 for x86_64 |
|
HANA 1.0/2.0 |
SUSE |
SUSE Linux Enterprise Server 12 for x86_64 |
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