Overview

When to Renew Subscriptions

If a yearly/monthly VPN gateway is about to expire and you want to continue using it, you need to renew the VPN gateway subscription within a specified period; otherwise, VPN resources will be automatically released, and data will be lost and cannot be restored.

Only yearly/monthly VPN gateway subscriptions can be renewed. If you use pay-per-use VPN gateways, just ensure that your account has a valid payment method configured or a top-up account with a sufficient balance.

If you renew a VPN gateway before it expires, resources will be retained and you can continue using VPN resources. For details about the states of VPN resources after they expire and the associated impacts, see Impact of Expiration.

How to Renew Subscriptions

You can renew a yearly/monthly VPN gateway manually or automatically, as described in Table 1.

You can select a method to renew a yearly/monthly VPN gateway based on the phase the VPN gateway is currently in, as shown in Figure 1.

Figure 1 Selecting a renewal method based on the VPN gateway's current phase

• A VPN gateway is in Normal state after it is provisioned.
• When a VPN gateway subscription expires, the resource status changes from Normal to Expired.
• If a VPN gateway is not renewed before it expires, it enters a grace period. If it is not renewed before the grace period ends, the VPN gateway is frozen and enters a retention period.
• If the subscription is not renewed before the retention period ends, resources are automatically deleted.

You can enable auto-renewal anytime before a VPN gateway expires. By default, the system will make the first attempt to charge your account for the renewal at 03:00, seven days before the expiry date. If this attempt fails, it will make another attempt at 03:00 every day until the subscription is renewed or expires. You can change the auto-payment date for renewal as required.