Billing Mode

The HUAWEI CLOUD support plan charges accounts by month, and the fees include:

• Basic support fee: It is the minimum monthly service fee for each plan level. The basic support fee is prepaid at the time of subscription, or deducted at the beginning of each calendar month for automatic renewal.
• Incremental support fee: It is calculated based on the difference between the customer's monthly expenditure and the basic support fee. The incremental support fee is deducted at the beginning of the next calendar month, in post payment mode.

For example, a customer subscribes to and pays for the Enterprise support plan in yearly mode on January 15, 2019, and enables auto-renewal. When the customer pays the order, the system deducts a basic support fee of 12 months. At the beginning of each of the remaining 11 calendar months (from February 2019 to December 2019), the system automatically deducts the incremental support fee of the previous month. From the 13th month (January 2020), the basic support fee of the current month and the incremental support fee of the previous month are deducted at the beginning of each month.

Monthly expenditure is the total expenditure before discount (based on prices on the HUAWEI CLOUD official website) of cloud services within a calendar month (dates of purchase and unsubscription inclusive). Cloud services include cloud servers, cloud storage, network bandwidth, and database services, and exclude the support plan itself, professional services, and Marketplace products. Payments with cash, credit cards, and cash coupons are all counted. For prepaid cloud products subscribed in yearly or monthly mode, the daily resource usage is counted into the cloud service usage of a calendar month.

Billing of account sharing: Tiered pricing for the total monthly cloud service expenditures of the master and sub-accounts combined (based on official website pricing) during the sharing