Help Center/ Support Plans/ price/ Service Price
Updated on 2023-03-24 GMT+08:00

Service Price

HUAWEI CLOUD support plans are charged on a calendar month basis. The resources purchased at HUAWEI CLOUD (International) include the Basic support plan. Higher level support plans need to be purchased based on the following pricing standards:

Table 1 Price details about support plans

Basic

Developer

Business

Enterprise

Free

$26 USD/month

Whichever is greater, either $90 USD

- or -

10% of monthly expenditure for the first $0 USD – $9,000 USD

+

7% of monthly expenditure from $9,000 USD – $72,000 USD

+

5% of monthly expenditure from $72,000 USD – $225,000 USD

+

3% of monthly expenditure over $225,000 USD

(expenditure calculated based on price before discount)

Whichever is greater, either $13,500 USD

- or -

10% of monthly expenditure for the first $0 USD – $135,000 USD

+

7% of monthly expenditure from $135,000 USD – $450,000 USD

+

5% of monthly expenditure from $450,000 USD – $900,000 USD

+

3% of monthly expenditure over $900,000 USD

(expenditure calculated based on price before discount)

If the support service is used for less than a month, fees are calculated in proportion to the number of service days in the calendar month.

In this case, the pricing tier must be corrected in proportion to the number of days. The basic support fee is also calculated in proportion to the number of service days in a calendar month. If the ratio of the number of service days in the month to the number of days in the calendar month is R, the service fee is calculated based on Table 2.

Table 2 Price details about support plans used for less than a month

Basic

Developer

Business

Enterprise

Free

$(26 x R) USD/month

Whichever is greater, either $(90 x R) USD

- or -

10% of monthly charges for the first $0 USD to $(9,000 x R) USD

+

7% of monthly charges from $(9,000 x R) USD to $(72,000 x R) USD

+

5% of monthly charges from $(72,000 x R) USD to $(225,000 x R) USD

+

3% of monthly charges above $(225,000 x R) USD

(expenditure calculated based on price before discount)

Whichever is greater, either $(13,500 x R) USD

- or -

10% of monthly charges for the first $0 USD to $(135,000 x R) USD

+

7% of monthly charges from $(135,000 x R) USD to $(450,000 x R) USD

+

5% of monthly charges from $(450,000 x R) USD to $(900,000 x R) USD

+

3% of monthly charges above $(900,000 x R) USD

(expenditure calculated based on price before discount)