Can I Unsubscribe from SecMaster?

If you no longer need SecMaster, unsubscribe from it or cancel it in just a few clicks.

Yearly/Monthly billing mode: a prepaid mode. You can unsubscribe from a purchased cloud service and apply for a full refund unconditionally within five days of the purchase. Each account can request five-day unconditional full refund for 10 times in a year. Handling fees are required if you unsubscribe from a service over five days after it is purchased.

For more details about pricing and orders, go to the Billing Center.

In the standard and professional editions charged Yearly/Monthly, the asset quota and value-added packages need to be unsubscribed or canceled separately.
After all asset quotas (professional edition or standard edition) are unsubscribed from and the current edition is the basic edition, you can unsubscribe from value-added packages.
The value-added packages cannot be used independently.
If you have subscribed to the value-added packages on your standard or professional edition, after you unsubscribe from the standard or professional edition, no data will be available for the value-added packages. So you need also cancel the value-added packages.

Log in to the management console.
Click in the upper left corner of the page and choose Security & Compliance > SecMaster.
Click Standard or Professional in the upper right corner. A window for you to manage SecMaster assets will be displayed.
Unsubscribe a Plus Feature
- For yearly/monthly billed value-added packages:
  1. Click Unsubscribe. The Unsubscriptions page is displayed.
  2. Locate the row that contains the target instance, and click Unsubscribe in the Operation column.
  3. Confirm the information about the resource to be unsubscribed, select the unsubscription reason, and select I understand a handling fee will be charged for this unsubscription.
  4. Click Confirm.
    After the unsubscription is successful, go to the version management page and verify that the yearly/monthly asset quota is canceled.