Auto-renewing a Vault
Auto-renewal can prevent vaults from being automatically deleted if you forget to manually renew them. The auto-renewal rules are as follows:
- The first auto-renewal date is based on when the vault expires and the billing cycle.
- The auto-renewal period of a vault depends on the subscription term. For example, if you select a three-month renewal period, the vault subscription will be renewed for three months each time before expiry.
- You can enable auto-renewal any time before a vault expires. By default, the system will make the first attempt to charge your account for the renewal at 03:00 seven days before the expiry date. If this attempt fails, it will make another attempt at 03:00 every day until the subscription is renewed or expired.
- After auto-renewal is enabled, you can still renew the vault manually if you want to. After a manual renewal is complete, auto-renewal is still valid, and the renewal charge will be deducted from your account seven days before the new expiry date.
- By default, the renewal charge is deducted from your account seven days before the new expiry date. You can change this auto-renewal payment date as required.
For more information about auto-renewal rules, see .
Prerequisites
The yearly/monthly vault is not expired.
Enabling Auto-Renewal During Purchase
You can enable auto-renewal on the vault purchase page, as shown in Figure 1. For details, see .
Feedback
Was this page helpful?
Provide feedbackThank you very much for your feedback. We will continue working to improve the documentation.