Closing or Deleting Incidents

Scenario

This section describes how to perform the following operations: Closing an Incident and Deleting an Incident.

Closing an Incident

1. Log in to the management console.
2. Click in the upper left corner of the page and choose Security & Compliance > SecMaster.
3. In the navigation pane, choose Workspaces > Management. In the workspace list, click the name of the target workspace.
   Figure 1 Workspace management page
   

4. In the navigation pane on the left, choose Threat Operations > Incidents.
   Figure 2 Incidents
   

5. In the incident management list, locate the row that contains the target incident, click Close in the Operation column.

   To close multiple incidents, select the incidents in the incident list and click Close above the list.

6. In the confirmation dialog box, select Reason for, enter Close Comment, and click OK.

Deleting an Incident

1. Log in to the management console.
2. Click in the upper left corner of the page and choose Security & Compliance > SecMaster.
3. In the navigation pane, choose Workspaces > Management. In the workspace list, click the name of the target workspace.
   Figure 3 Workspace management page
   

4. In the navigation pane on the left, choose Threat Operations > Incidents.
   Figure 4 Incidents
   

5. On the Incident page, locate the row that contains the target incident and click Delete in the Operation column.

   To delete multiple incidents, select the target incidents in the incident list and click Delete above the list.

6. In the dialog box that is displayed, click OK.
   

   Deleted incidents cannot be restored. Exercise caution when performing this operation.