Viewing a Customer's Orders

Procedure

1. Use your account to log in to Huawei Cloud.
2. In the drop-down list of your account name, click Partner Center to go to the Partner Center.
3. On the top navigation bar, select Sales > Customer Business > Customer Orders.

   

   

   Click the eye icon next to a header to show or hide the complete content in the column. The content is hidden by default. For example, you can click the eye icon next to Customer Name/Account Name to show or hide the complete content of customer names.

4. Set search criteria to search for customer orders.

   You can search for customer orders by Customer, Order No., Order Status, Product Type, Order Type, or Ordered On.

   • Click Details in the Operation column to view details about an order.
   • If an order is completed and is not unsubscribed, move over the icon in the Paid Amount column to check the payment details.

5. Export orders.
   • Export orders of the current customer.

     Choose Export > Export Selected. Message "Records exported successfully" is displayed.

     

     When using the export function of Partner Center, please note that any sensitive information, such as customer names, mobile numbers, and email addresses, will be anonymized.

   • Export all customer orders.

     Choose Export > Export All. Message "Tasks exported successfully" is displayed.

     

     When using the export function of Partner Center, please note that any sensitive information, such as customer names, mobile numbers, and email addresses, will be anonymized.

   • View export history.
     1. Choose Export > View Export to switch to the Export History page.
     2. Click Download in the Operation column to download and query the customer orders in the Completed status.
     

     To export customer orders, Partner Service Provider can choose Customer Business > Customer Orders, and select Customers or Resellers' Customers as needed.