How Do I Know Whether My Account Is in Arrears?

You can log in to the to view the available quota on the Overview page.

To prevent resources from being frozen due to arrears, top up your account and back up your data promptly. It is recommended that you set Balance Alert in the Billing Center. Estimate the alert threshold according to your resource usage.

On the Overview page, turn on the Balance Alert switch to enable the function. Click Modify and you can set a desired threshold.

With the Balance Alert function, the system automatically sends an SMS message to you when the total amount of the available credit, cash coupons, and flexi-purchase coupons decreases to the threshold.

After receiving a balance alert, top up your account or disable unnecessary resources promptly to avoid affecting the normal use of cloud resources or stop unnecessary fees from being generated.