How Do I Renew DEW?

This section describes how to renew KMS or a Dedicated HSM instance. After renewal, you can continue to use the KMS and Dedicated HSM instance.

• Auto-renewal

  If you have selected and agreed to auto renewal of KMS or Dedicated HSM, the system automatically generates a renewal order and renews the subscription based on the original subscription period before the service expires.

• Manual renewal

  Before the service expires, the system will send an SMS message or email to remind you to renew it.

  If you do not renew the service before it expires, it will enter the retention period.

  

  If you do not renew your subscription before it expires, a retention period will apply. The retention period varies with customer tiers. For details, see Retention Period.

  Table 1 Retention period

  Service	Edition	Retention Period
  KMS	Standard	Keys are frozen. Activate frozen keys by topping up the account.

  

  • Frozen keys cannot be used for encryption or decryption. To prevent unnecessary losses, it is recommended that you renew the service in time.
  • Data related to Dedicated HSM instances will get lost when the instances are released. To prevent unnecessary losses, it is recommended that you renew the service or top up the account in time.

Prerequisites

You have obtained the login account (with the BSS Administrator and KMS Administrator permissions) and password for logging in to the management console.

An account with the BSS Administrator permission can perform any operation on all menu items in the account center, billing center, and resource center.