Help Center/ Cloud Bastion Host/ FAQs/ Troubleshooting/ CBH System Login Failures/ Why Is a Host Inaccessible Through CBH?
Updated on 2025-03-28 GMT+08:00
Why Is a Host Inaccessible Through CBH?
Symptom
- Symptom 1: The managed host resource was inaccessible through the admin user in CBH.
- Symptom 2: The managed host resource was accessible through the admin user but inaccessible through other users in CBH.
Possible Causes
- Cause of symptom 1: A non-RDP protocol was configured for the managed host resource while forcible RDP connection was enabled for the host resource (admin console was selected for connection mode).
- Cause of symptom 2:
- The number of RDP connections between CBH and the managed host resource has reached the upper limit of the Windows Remote Desktop connections.
- The logged-in user for managing Windows resources is not user admin.
Parent topic: CBH System Login Failures
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