Help Center/ Cloud Bastion Host/ FAQs/ Troubleshooting/ CBH System Login Failures/ Why Is a Host Inaccessible Through CBH?
Updated on 2023-04-11 GMT+08:00

Why Is a Host Inaccessible Through CBH?

Symptom

  • Symptom 1: The managed host resource was inaccessible through the admin user in CBH.
  • Symptom 2: The managed host resource was accessible through the admin user but inaccessible through other users in CBH.

Possible Causes

  • Cause of symptom 1: A non-RDP protocol was configured for the managed host resource while forcible RDP connection was enabled for the host resource (admin console was selected for connection mode).
  • Cause of symptom 2: The number of RDP connections between CBH and the managed host resource has reached the upper limit of the Windows Remote Desktop connections.