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Help Center/ Log Tank Service/ FAQs/ Log Ingestion/ What Do I Do If LTS Cannot Collect Logs After I Configure Host Log Ingestion?

What Do I Do If LTS Cannot Collect Logs After I Configure Host Log Ingestion?

Updated on 2025-02-13 GMT+08:00

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If LTS cannot collect logs after log ingestion has been configured for the host, perform the following operations:

Wait for 1 to 5 minutes if you just completed configuring the ingestion. It takes a moment before log reporting begins.
Check whether the host collection path has been added to more than one log stream. If it has, modify the configurations so a host path is configured in only one log stream.
Check whether the host collection path has been configured in AOM. If a collection path has been configured in AOM, do not configure it in LTS.
Check whether any ingestion settings are improper by referring to Collecting Logs from ECS.
If the issue persists after you have tried the methods above, create a service ticket.

Parent topic: Log Ingestion

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