Help Center/ Cloud Backup and Recovery/ Hybrid Cloud Backup Feature Guide/ Hybrid Cloud Backup User Guide/ Common Operations/ Configuring the Browser
Updated on 2025-11-18 GMT+08:00
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Configuring the Browser

Configuring the Internet Explorer Browser

When using HTTPS to access eBackup in Internet Explorer, you are prompted with a security certificate problem. This section explains how to configure Internet Explorer to prevent the problem. Before using Internet Explorer to access eBackup, ensure that Internet Explorer does not support SSL 3.0.

Internet Explorer 9.0 is used as an example.

  1. If "There is a problem with this website's security certificate" is displayed, click Continue to this website (not recommended).
  2. Disable Internet Explorer support for SSL 3.0.

    SSL 3.0 may cause device information leakage. It is recommended that you disable SSL 3.0 on the browser as follows before logging in to eBackup.

    1. On the menu bar of Internet Explorer, choose Tools > Internet Options (if the menu bar is unavailable, press Alt).
    2. In the displayed Internet Options dialog box, click the Advanced tab.
    3. In the Security check box, deselect Enable SSL 3.0 and Enable SSL 2.0. At the same time, select Enable TLS 1.0, Enable TLS 1.1, and Enable TLS 1.2.

      eBackup supports TLS 1.0, TLS 1.1, and TLS 1.2. If other protocols (SSL 2.0 and SSL 3.0) are used, the system cannot be accessed.

    4. Click OK.

Configuring the Firefox Browser

When using HTTPS to access eBackup in Internet Explorer, you are prompted with a security certificate problem. This section explains how to configure Internet Explorer to prevent the problem. Before using Internet Explorer to access eBackup, ensure that Internet Explorer does not support SSL 3.0. Mozilla FireFox 26 is used as an example.

  1. If the message "This Connection is Untrusted" is displayed, in the warning dialog box, select I Understand the Risks, select Add Exception.
  2. In the displayed dialog box, click Confirm Security Exception.
  3. Disable Internet Explorer support for SSL 3.0.

    SSL 3.0 may cause device information leakage. It is recommended that you disable SSL 3.0 on the browser as follows before logging in to eBackup.

    1. In the address box of Mozilla Firefox, enter about:config.
    2. Set security.tls.version.min to 1.

Configuring the Google Chrome Browser

When using HTTPS to access eBackup in Internet Explorer, you are prompted with a security certificate problem. This section explains how to configure Internet Explorer to prevent the problem. Before using Internet Explorer to access eBackup, ensure that Internet Explorer does not support SSL 3.0.

Google Chrome 37 is used as an example.

  1. If the message "Your connection is not private" is displayed, click ADVANCED, and then click Proceed to xx.xx.xx.xx (unsafe).
  2. Disable Internet Explorer support for SSL 3.0.

    SSL 3.0 may cause device information leakage. It is recommended that you disable SSL 3.0 on the browser as follows before logging in to eBackup.

    1. Close Google Chrome.
    2. Copy a shortcut icon of Google Chrome to a new location.
    3. Right-click the shortcut and choose Properties from the shortcut menu.
    4. In the dialog box that is displayed, at the end of the field in the Target text box, enter a space and --ssl-version-min=tls1.

Parent topic: Common Operations