Help Center/ MapReduce Service/ User Guide/ Managing Clusters/ Cluster O&M/ Remote O&M/ Authorizing O&M
Updated on 2024-04-11 GMT+08:00
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Authorizing O&M

If you need HUAWEI CLOUD technical support personnel to help you with troubleshooting, you can use the O&M authorization function to authorize HUAWEI CLOUD technical support personnel to access your local host for fault location.

Procedure

  1. Log in to the MRS management console.
  2. In the navigation tree of the MRS management console, choose Clusters > Active Clusters, select a running cluster, and click its name to switch to the cluster details page.
  3. In the upper right corner of the page, click O&M, choose Authorize for Cluster Nodes, and select the deadline for the HUAWEI CLOUD support personnel to access the local host. Before the deadline, the support personnel have the temporary permission to access the local host.
  4. After the fault is rectified, click O&M in the upper right corner of the page and choose Cancel Cluster Node Authorization to retrieve the access permission granted to the support personnel.
Parent topic: Remote O&M