Help Center/ Partner Center/ User Guide/ Partner Support Management/ Help and Feedback
Updated on 2025-09-18 GMT+08:00
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Help and Feedback

When you encounter a problem and need help or feedback, you can submit a service ticket, contact Huawei Cloud pre-sales or after-sales service personnel, or contact the local Huawei Cloud ecosystem manager.

Help and Feedback Process

Procedure

  1. Use your partner account to log in to .
  2. In the drop-down list of your account name, click Partner Center.

    You are navigated to the Partner Center.

  3. Click Service Ticket Management in the drop-down list of your account name in the upper right corner.

  4. Choose Service Tickets > Create Service Ticket in the navigation pane on the left.
  5. Specify Partners for My Service/Product.
  6. Select an issue category.

    • Click Create Now, describe the problem, upload an attachment, and click Submit.

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