Resource Suspension and Release

If your yearly/monthly subscriptions have expired but not been renewed, or you are in arrears due to insufficient balance, your resources enter a grace period. If the renewal is still not completed or the outstanding amount is not paid off when the grace period ends, the resources enter a retention period, during which the resources will be suspended. If the renewal is still not completed or the outstanding amount is still not paid off when the retention period ends, the stored data will be deleted and the cloud service resources will be released.

• A grace period is the time for you to renew the resources if your yearly/monthly subscriptions have expired or for you to pay off the outstanding amount if you are in arrears due to insufficient balance. During this period, you cannot access or use some pay-per-use resources, and new services are blocked. The grace period for Huawei Cloud (Europe) is 15 days long.
• A retention period is the time your resources will enter if your yearly/monthly subscriptions are still not renewed or the outstanding amount for pay-per-use resources is still not paid off when the grace period ends. During this period, the resources cannot be accessed, but the resource data stored will be retained. The retention period for Huawei Cloud (Europe) is 15 days long.