What Are Support Plans?

Support plans are after-sales technical support packages available in multiple levels for HUAWEI CLOUD services. Customers can flexibly select among the levels based on the requirements for response time and technical capabilities. After purchasing a support plan for a specified period, customers can obtain the cloud service technical support within the period. Support plans can be billed in yearly or monthly mode. HUAWEI CLOUD's support plans enable our technical engineers to provide technical support for customers in terms of product usage, architecture deployment, and solutions.

Service Scope describes the service scope of HUAWEI CLOUD support plans.

Next topic: Specifications

Feedback

Was this page helpful?

Helpful Not helpful

Provide feedback

Thank you very much for your feedback. We will continue working to improve the documentation.

The system is busy. Please try again later.

Which of the following issues have you encountered?

Content is inconsistent with the product UI

Unclear descriptions

Lack of examples or code

Incorrect steps

Can't find what I need

Lack of best practices

Feedback (optional)

0/500

Select at least one type of issue, and enter your comments or suggestions.

Enter a maximum of 500 characters.

Submit Cancel