Help Center/ Live/ Billing/ Billing FAQs/ Arrears/ Why Charges Are Still Debited to My Account Even Though My Account Is in Arrears?

Updated on 2024-08-07 GMT+08:00

View PDF

Why Charges Are Still Debited to My Account Even Though My Account Is in Arrears?

If your account is in arrears, you cannot perform certain operations on the Live console. However, online live streaming will not be automatically stopped. Therefore, related fees will be generated.

Parent topic: Arrears

Previous topic: How Do I Know Whether My Account Is in Arrears?

Feedback

Was this page helpful?

Helpful Not helpful

Provide feedback

Thank you very much for your feedback. We will continue working to improve the documentation.

The system is busy. Please try again later.

Which of the following issues have you encountered?

Content is inconsistent with the product UI

Unclear descriptions

Lack of examples or code

Incorrect steps

Can't find what I need

Lack of best practices

Feedback (optional)

0/500

Select at least one type of issue, and enter your comments or suggestions.

Enter a maximum of 500 characters.

Submit Cancel