How Do I Cancel Mobile SMS Authentication?
You can cancel SMS authentication at any time for certain reasons, such as SMS gateway faults.
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If the admin user cannot log in to the CBH system through Mobile SMS authentication, submit a service ticket.
Prerequisites
You have the operation permissions for the User module.
Procedure
- Log in to the CBH system.
- Choose User > User in the navigation pane.
- Select the user accounts you want to edit and click More in the lower left corner to expand the batch operation buttons.
Figure 1 Batch editing login configurations
- Click Edit multifactor.
Figure 2 Batch editing multi-factor authentication
- Deselect Mobile SMS multi-factor authentication.
- Click OK.
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