What Should I Do If an Error Occurs on My EVS Disk?
If an error occurs, the disk may show one of the states listed in the following table. Take the measures described in the table to handle the exceptions.
Error Status |
Handling Suggestion |
---|---|
Error |
Delete the disk in the Error state and create another one. |
Deletion failed |
Contact customer service. |
Expansion failed |
Our customer service personnel will contact you and help you handle this error. Do not perform any operations on the disk before the customer service personnel contact you. If the issue is urgent, you can contact our customer service personnel directly. |
Restoration failed |
Our customer service personnel will contact you and help you handle this error. Do not perform any operations on the disk before the customer service personnel contact you. If the issue is urgent, you can contact our customer service personnel directly. |
Rollback failed |
You can roll back the snapshot data to the disk again. |
General FAQs
- How Do I Start Using a Newly Purchased Disk?
- Can EVS Disks Be Used Directly for Storage?
- Can EVS Disks Be Used Alone?
- How Can I View My Disk Details?
- Can I Change the AZ of My Disk?
- Can I Change the Disk Type, Device Type, or Sharing Attribute of My Disk?
- What Should I Do If an Error Occurs on My EVS Disk?
- How Can I Obtain ECS NIC Information?
- Why Do Some of My EVS Disks Not Have WWN Information?
- How Can I Migrate Data from an EVS Disk?
- What Are the Differences Between System Disks and Data Disks?
- Will I Lose My Disk Data If I Reinstall ECS OS, Change the OS, or Change the ECS Specifications?
- How Can I Download My EVS Disk Data to a Local PC?
- How Can I Export the Original Data After I Changed My Server OS from Windows to CentOS?
- What Are the Differences Between MBR and GPT Partition Styles?
- What Does the "reserveVolume" Trace Mean in CTS?
- How Can I Upload Files to My EVS Disk?
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