What Should I Do If the Organization and Account Information Is Unavailable to an IAM User?

By default, IAM users can view the organization and account information in Enterprise Center. If an IAM user cannot view the information, create a custom policy for the IAM user by following the instructions provided in Creating a Custom Policy. When creating the policy, set Scope to Project-level services, and select the bss:enterpriseOrganization:view action. Then attach the created policy to the user group to which the IAM user belongs.