Help Center/
Partner Center/
User Guide/
Cloud Solution Providers/
Customers/
Customer Management/
Unfreezing an Account
Updated on 2025-05-27 GMT+08:00
Unfreezing an Account
You can unfreeze customers' accounts as needed.
Procedure
- Sign in to Huawei Cloud as a partner.
- In the drop-down list of your account name, click Partner Center to go to the Partner Center.
- In the top navigation bar, select Sales > Customers > Customer Management.
- Locate the target customer, click More > Unfreeze Account in the Operation column.
- Enter the reason and click OK. A message is displayed, indicating that the account is unfrozen successfully.
If you have enabled the verification code function, a verification code will be required.
Parent topic: Customer Management
Feedback
Was this page helpful?
Provide feedbackThank you very much for your feedback. We will continue working to improve the documentation.
The system is busy. Please try again later.
