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Partner Support Plans
Partner Support Plans
- Service Overview
- User Guide
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FAQs
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General
- Can a Partner Support Plan Be Shared Among Multiple Users?
- What Does a Partner Support Plan Provide?
- How Do I Configure Account Permissions to Grant O&M Personnel Only the Ticket Permission but Not Other Management Permissions of the Partner Account?
- How Do I Submit a Problem?
- How Long Does It Take to Get a Response?
- How Long Does It Take to Solve My Problem?
- Can I Obtain Professional Services, Such As Cloud Migration and Event Management Service, Free of Charge After Purchasing a Partner Support Plan?
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General
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What Does a Partner Support Plan Provide?
Updated on 2022-09-14 GMT+08:00
HUAWEI CLOUD partner support plans help you solve the following problems:
- Errors and faults of HUAWEI CLOUD products
- Service or product unavailability
- Service errors and irregular exceptions that affect service availability
- Services or products not operating as they are supposed to be
- Large-scale network outage
- Regional problems that affect multiple users
- Quota adjustment
- Accounting dispute
Parent topic: General
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