What Do I Do If the Console Displays a Message Indicating that Basic Tenant Information Fails to Be Queried?

The console displays a message indicating that basic tenant information fails to be queried, and the Message & SMS service cannot be enabled. The possible causes and handling suggestions are as follows:

1. If you have not bound an email address, log in to the console and go to My Account to complete your basic information.
2. If you have not bound a mobile number (or service mobile number), log in to the console and go to My Account to complete your basic information.
3. The country or region of the current account does not support the Message & SMS service. Currently, the Message & SMS service is available only for enterprises in the following countries or regions.

   Individual/Enterprise	Registered Address	Message & SMS
   Enterprise	France	Supported
   Enterprise	Belgium	Supported
   Enterprise	Germany	Supported
   Enterprise	Ireland	Supported
   Enterprise	Netherlands	Supported
   Enterprise	Portugal	Supported