Help Center/ Message & SMS/ FAQs/ SMS Sending/ How Do I View the Cause of an SMS Sending Failure?
Updated on 2024-01-31 GMT+08:00
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How Do I View the Cause of an SMS Sending Failure?

  1. Log in to the Message & SMS console, and choose Send Details > European SMS.

  2. Select Failed from the Send Result drop-down list to obtain failure details.
  3. Copy the value in the Status Code column, go to the following error code pages, and press Ctrl+F to search for the corresponding handling suggestions:
    • The "API Error Codes" section describes all error codes returned when API calling fails.
    • The "SMS Status Error Codes" section describes status codes from suppliers, carriers, and the platform.

  4. Adjust the message based on the handling suggestions.
Parent topic: SMS Sending