Help Center/ Message & SMS/ FAQs/ SMS Sending/ How Do I View the Cause of an SMS Sending Failure?

Updated on 2024-01-31 GMT+08:00

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How Do I View the Cause of an SMS Sending Failure?

Log in to the Message & SMS console, and choose Send Details > European SMS.
Select Failed from the Send Result drop-down list to obtain failure details.
Copy the value in the Status Code column, go to the following error code pages, and press Ctrl+F to search for the corresponding handling suggestions:
- The "API Error Codes" section describes all error codes returned when API calling fails.
- The "SMS Status Error Codes" section describes status codes from suppliers, carriers, and the platform.
Adjust the message based on the handling suggestions.

Parent topic: SMS Sending

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