Help Center/ Database Security Service/ FAQs/ Agent/ What Do I Do If the Error Message "unsupport this Linux version, please check your Linux version with install document!" Is Displayed During Agent Installation?

Updated on 2022-09-22 GMT+08:00

What Do I Do If the Error Message "unsupport this Linux version, please check your Linux version with install document!" Is Displayed During Agent Installation?

This error is reported if you set the installing node IP address to a public IP address when you add the agent. In this case, uninstall the agent and reinstall it. Perform the following steps:

Uninstall the agent from the target database.
Add the agent again. Set the installing node IP address to a valid intranet IP address.
Download the agent.
Install an Agent (Linux OS) or Install an Agent (Windows OS).

Parent topic: Agent

Feedback

Was this page helpful?

Helpful Not helpful

Provide feedback

Thank you very much for your feedback. We will continue working to improve the documentation.

The system is busy. Please try again later.

Which of the following issues have you encountered?

Content is inconsistent with the product UI

Unclear descriptions

Lack of examples or code

Incorrect steps

Can't find what I need

Lack of best practices

Feedback (optional)

0/500

Select at least one type of issue, and enter your comments or suggestions.

Enter a maximum of 500 characters.

Submit Cancel