Overview

When to Renew Subscriptions

If a yearly/monthly VPN gateway is about to expire and you want to continue using it, you need to renew the VPN gateway subscription within a specified period; otherwise, VPN resources will be automatically released, and data will be lost and cannot be restored.

Only yearly/monthly VPN gateway subscriptions can be renewed. If you use pay-per-use VPN gateways, just ensure that your account has a valid payment method configured or a top-up account with a sufficient balance.

If you renew a VPN gateway before it expires, resources will be retained and you can continue using VPN resources.

How to Renew Subscriptions

You can renew a yearly/monthly VPN gateway manually or automatically, as described in Table 1.

You can select a method to renew a yearly/monthly VPN gateway based on the phase the VPN gateway is currently in, as shown in Figure 1.

Figure 1 Selecting a renewal method based on the VPN gateway's current phase

• A VPN gateway is in Normal state after it is provisioned.
• When a VPN gateway subscription expires, the resource status changes from Normal to Expired.
• If a VPN gateway is not renewed before it expires, it enters a grace period. If it is not renewed before the grace period ends, the VPN gateway is frozen and enters a retention period.
• If the subscription is not renewed before the retention period ends, resources are automatically deleted.

You can enable auto-renewal anytime before a VPN gateway expires. By default, the system will make the first attempt to charge your account for the renewal at 03:00, seven days before the expiry date. If this attempt fails, it will make another attempt at 03:00 every day until the subscription is renewed or expires. You can change the auto-payment date for renewal as required.