Help Center/ Cloud Bastion Host/ FAQs/ Billing, Renewals, and Unsubscriptions/ How Do I Purchase a CBH Instance When the System Prompts that Resources Are Sold Out?
Updated on 2025-09-04 GMT+08:00
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How Do I Purchase a CBH Instance When the System Prompts that Resources Are Sold Out?

When you are prompts that resources are sold out during purchase a CBH instance, you can perform either of the following methods to solve the problem.

  • Click in the upper left corner of the management console and try another region or an AZ where you can find available instances.
  • You can also submit a service ticket.

Submitting a Service Ticket

  1. Log in to the CBH console.
  2. In the upper right corner of the page, choose Service Tickets > Create Service Ticket.

  3. In the Products area, choose More Products, and click Cloud Bastion Host under Security & Compliance.
  4. Select a subtype, and click Create Service Ticket, and fill in required information.

    In the Problem Description area, describe what you need and why.

  5. After all mandatory parameters are configured, select I have read and agree to the Tenant Authorization Letter and click Submit.