Viewing Statistics

Overview

Message & SMS allows you to view and export SMS statistics.

Viewing Statistics

1. Log in to the Message & SMS console and choose Statistics > European SMS.
2. In the upper right corner, set the filter criteria.

   Country or Region	You can specify Country/Region and Sent to get statistics about SMSs sent to the specified country (or region) in the specified time range.
   Template Name	You can specify Template Name and Sent to get statistics about SMSs using the specified template and sent in the specified time range.
   Sent	You can quickly view statistics of yesterday, this month, and the last month as well as query data of 31 consecutive days. Only data after September 30, 2019 is available. CAUTION: If you query data of one day, statistical data is displayed by hour. If you query data of more than one day, statistical data is displayed by day.

   

3. View statistics details after setting filter criteria.
   • Graph: Statistics are displayed by hour or day based on the filter criteria.

     

   • Overview:

     Total Submit	Total number of SMSs that you submitted and meet the filter criteria you set in 2.
     Total Submitted	Total number of successfully submitted SMSs that meet the filter criteria you set in 2.
     Total Submission Failed	Total number of SMSs that failed to be submitted and meet the filter criteria you set in 2. You are not billed for SMSs that failed to be submitted. Submission failures may be caused by the following types of reasons: API or Group SMS Assistant calling fails. For details, see "API Error Codes". status (or status code) returned is an error code of the Huawei platform.
     Total Submit Rate (%)	Total submission success rate = Total number of successfully submitted SMSs/Total number of SMSs you submitted
     Total Successful	Total number of successfully sent SMSs that meet the filter criteria you set in 2. You are billed for successfully sent SMSs.
     Total Failed	Total number of SMSs that failed to be sent and meet the filter criteria you set in 2. If status (or status code) returned is an error code of the supplier platform, you will be billed for SMSs that failed to be sent.
     Total Send Rate (%)	Total sending success rate = Total number of successfully sent SMSs/Total number of SMSs you submitted
     Export	You can click Export to export statistics in the table.

     

   • Statistics by time range:
     1. After setting filter criteria in 2, you can view the total number of SMSs you submitted, number of successfully submitted SMSs, number of SMSs failed to be submitted, submission success rate, number of successfully sent SMSs, number of SMSs failed to be sent, and sending success rate within an hour or within a day.

        

     2. If an SMS fails to be sent, click View to view the failure details.

        

        Rectify the fault by referring to "SMS Status Error Codes" based on the sending result and status code.