- What's New
- Function Overview
- Service Overview
-
Billing
- Billing Overview
- Billing Modes
- Billed Items
- Billing Examples
- Billing Mode Changes
- Renewing Subscriptions
- Bills
- Arrears
- Billing Termination
- Cost Management
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Billing FAQ
- How Is CBR Billed?
- What Is the Billing Cycle of Pay-per-Use Vaults?
- How Do I Disable CBR?
- How Do I Unsubscribe from CSBS or VBS Resource Packages?
- Why Is a Message Displayed Indicating Insufficient User Rights When I Create a Policy?
- What Can I do If a Yearly/Monthly-Billed Vault Is About to Expire?
- How Do I Unsubscribe from a Vault?
- What Should I Do If the Fee Is Too High When I Expand the Capacity of a Vault?
- Can I Change a Server Backup Vault to a Disk Backup Vault or the Other Way Around?
- Why Are CBR Backups Displayed on the VBS Console?
- What Charges Will I Incur When Using a Backup to Create an Image?
- How Do I Purchase a CBR Replication Traffic Package?
- Can I Change the Protection Type of an Existing Vault?
- What Resources Do I Need to Implement Cross-Region Backup Replication?
- Why AM I Still Being Billed After a Resource is Deleted?
- Getting Started
- User Guide
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Hybrid Cloud Backup Feature Guide
- Hybrid Cloud Backup
- Application Scenarios
- Constraints and Limitations
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VMware Backup
- VMware Backup Process
- Downloading the eBackup Image Template
- Enabling Cloud and On-premises Communication
- Planning the Network
- Installing eBackup
- Configuring eBackup
- Adding a VMware Protected Environment
- Preparing for VMware Backup Storage
- Performing VMware Backup
- Restoring Data Using VMware Backups
- Managing a Protected VMware Environment
- Managing VMware Backup Storage
- Managing VMware Backups
- Common Operations
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Best Practices
-
Using a Custom Script to Implement Application-Consistent Backup
- Using a Custom Script to Implement Consistent Backup for MySQL
- Using a Custom Script to Implement Consistent Backup for SAP HANA
- Using a Custom Script to Implement Consistent Backup for Other Linux Applications
- Troubleshooting a Custom Script Error
- Verifying the Application-Consistent Backup Result (Linux)
- Verifying the Application-Consistent Backup Result (Windows)
- Protecting SQL Server in Failover Cluster Mode
- Protecting SQL Server in Always on Availability Groups Mode
- Performing Periodic Recovery Drills Using the Backup Data
- Creating Backup Policies Based on Service Tiering
- Change History
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Using a Custom Script to Implement Application-Consistent Backup
- API Reference
- SDK Reference
-
Troubleshooting
- Failed to Execute a Backup Task
- Failed to Delete a Backup
- Failed to Expand the Vault Capacity
- Failed to Attach Disks
- Data Disks Are Not Displayed After a Windows Server Is Restored
- Failed to Cancel Backup Sharing
- Failed to Download or Install the Agent Required by Application-Consistent
- Failed to Install Agent in Windows, with A Message Displayed Indicating User rdadmin Already Exists
- Failed to Implement Application-Consistent Backup
- A Server Created Using an Image Enters Maintenance Mode After Login
- Failed to Migrate VMware Backups to the Cloud
- Failed to Restore a VMware Backup to a Cloud Server
- An Error Message Is Displayed Indicating that the Path of a Storage Unit Is Invalid
- Failed to Import an eBackup Image Template, with an Error Displayed Indicating That the File Is Invalid
- The Download Dialog Box Disappears When I Download eBackup on a VMware VM
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FAQs
-
Concepts
- What Are Full Backup and Incremental Backup?
- What Are the Differences Between Backup and Disaster Recovery?
- What Are the Differences Between Backups and Snapshots?
- Why Is My Backup Size Larger Than My Disk Size?
- What Are the Differences Between Backups and Images?
- What Are the Differences Between Cloud Server Backup and Cloud Disk Backup?
- Why Does the Used Capacity of a Vault Change Only Slightly After I Deleted Unwanted Backups?
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Billing
- How Is CBR Billed?
- How Large of a Vault Do I Need?
- What Is the Billing Cycle and Pay Time of the Pay-per-Use Mode?
- How Do I Disable CBR?
- Why Is a Message Displayed Indicating Insufficient User Rights When I Create a Policy?
- What Can I do If a Yearly/Monthly-Billed Vault Is About to Expire?
- How Do I Unsubscribe from a Vault?
- Can I Change a Server Backup Vault to a Disk Backup Vault or the Other Way Around?
- What Charges Will I Incur When Using a Backup to Create an Image?
- Can I Change the Protection Type of an Existing Vault?
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Backup
- Do I Need to Stop the Server Before Performing a Backup?
- Can I Back Up a Server Deployed with Databases?
- How Can I Distinguish Automatic Backups From Manual Backups?
- Can I Choose to Back Up Only Some Partitions of a Disk?
- Does CBR Support Cross-Region Backup?
- Can I Back Up Two Disks to One Target Disk?
- How Do I Replicate a Disk to the Same AZ in a Region as the Source Disk?
- Will the Server Performance Be Affected If I Delete Its Backups?
- Can I Use Its Backup for Restoration After a Resource Is Deleted?
- How Many Backups Can I Create for a Resource?
- Can I Use an Incremental Backup to Restore Data After a Full Backup Is Deleted?
- Can I Stop an Ongoing Backup Task?
- How Do I Reduce the Vault Space Occupied by Backups?
- How Do I View the Size of Each Backup?
- How Do I View My Backup Data?
- How Long Will My Backups Be Kept?
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Restoration
- Do I Need to Stop the Server Before Restoring Data Using Backups?
- Can I Use a System Disk Backup to Recover an ECS?
- Do I Need to Stop the Server Before Restoring Data Using Disk Backups?
- Can a Server Be Restored Using Its Backups After It Is Changed?
- Can a Disk Be Restored Using Its Backups After Its Capacity Is Expanded?
- What Can I Do if the Password Becomes a Random One After I Use a Backup to Restore a Server or Use an Image to Create a Server?
- What Changes Will Be Made to the Original Backup When I Use the Backup to Restore a Server?
- How Do I Restore Data on the Original Server to a New Server?
- How Do I Restore a Data Disk Backup to a System Disk?
- Can I Use CBR to Restore Data to Any Point When the Data Was Backed Up?
- Can I Stop an Ongoing Restoration Task?
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Policies
- How Do I Configure Automatic Backup for a Server or Disk?
- Why Does the Retention Rule Not Take Effect After Being Changed?
- How Do I Back Up Multiple Resources at a Time?
- How Do I Retain My Backups Permanently?
- How Can I Cancel Auto Backup or Auto Replication?
- How Can I Have the System Automatically Delete Backups That I No Longer Need?
- Why Aren't My Backups Deleted Based on the Retention Rule?
- Optimization
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Others
- Is There a Quota for CBR Vaults?
- Can I Merge My Vaults?
- How Do I Delete a Backup That Has Been Used to Create an Image While Retaining the Image?
- What Can I Do If the Vault Capacity Is Not Enough?
- Will Backup Continue If the Usage of a Vault Reaches the Upper Limit?
- Can I Export Disk Backup Data to Another Server?
- Why Do I Need a Vault to Accept the Image Shared to Me?
- Can I Download Backup Data to a Local PC?
- How Do I Copy Disk Data to Another Account?
-
Concepts
- Videos
Why Does the Retention Rule Not Take Effect After Being Changed?
There are the following scenarios for a retention rule change:
Rule Type Unchanged, Only with a New Backup Quantity Configured
The new policy will take effect for the backups generated based on the old policy. After a backup is generated, regardless of an automatic or a manual backup, the system verifies and uses the latest retention rule.
Example: A user has a vault associated with a disk. At 10:00 a.m. on Monday, the user applies a backup policy to the vault, based on which a backup task will be executed at 02:00 a.m. every day and three most recent backups will be kept. At 10:00 a.m. on Thursday, three backups are kept. Then the user changes the number of backups kept from three to one, and the new policy takes effect immediately. If the user then perform manual backups or wait until the system automatically create a backup at 02:00 a.m. on Friday, the system will verify and use the latest retention rule after the backup task is complete. In this case, only one most recent backup will be kept. Manual backups are not affected by policies, so they will not be deleted.
Rule Type Changed from Backup Quantity to Time Period/Permanent
The new policy will take effect only for the new backups generated. Backups generated based on the old policy will not be automatically deleted
Example: A user has a vault associated with a disk. At 10:00 a.m. on Monday, the user applies a backup policy to the vault, based on which a backup task will be executed at 02:00 a.m. every day and three most recent backups will be kept. At 10:00 a.m. on Thursday, three backups are kept. Then the user changes the retention rule type from backup quantity to time period and sets to retain the backups from the last one month. The new policy takes effect immediately. If the user then perform manual backups or wait until the system automatically create a backup at 02:00 a.m. on Friday, the system will verify and use the latest retention rule after the backup task is complete. The three backups generated based on the old policy still exist (the number of backups does not exceed the quantity set in the old retention rule). They will not be automatically deleted and need to be manually deleted if needed. Backups generated based on the new policy will be kept based on the new retention rule.
Rule Type Changed from Time Period to Time Period/Permanent
The new policy will take effect only for the new backups generated. Backups generated based on the old policy will be kept based on the old policy.
Example: A user has a vault associated with a disk. At 10:00 a.m. on August 5, the user applies a backup policy to the vault, based on which a backup task will be executed at 02:00 a.m. every day and the backups generated from the last one month will be kept. At 10:00 a.m. on August 8, three backups are kept. Then the user changes the backup retention time from the last one month to the last three months. At 02:00 a.m. on September 6, the backup generated on August 6 based on the old policy will be deleted. The backup generated on August 9 will be deleted two months later based on the new policy.
Rule Type Changed from Time Period to Backup Quantity
Both the old and new policies will take effect for the backups generated based on the old policy.
New policy taking effect for old backups
Example: A user has a vault associated with a disk. At 10:00 a.m. on August 5, the user applies a backup policy to the vault, based on which a backup task will be executed at 02:00 a.m. every day and the backups generated from the last one month will be kept. At 10:00 a.m. on August 8, three backups are kept. Then the user changes the retention rule type from time period to backup quantity and sets to retain the most recent seven backups. At 10:00 a.m. on August 15, the backups generated on August 9, 10, 11, 12, 13, 14, and 15 will be kept. The backups generated on August 6, 7, and 8 have been deleted based on the new policy.
Old policy taking effect for old backups
Example: A user has a vault associated with a disk. At 10:00 a.m. on August 5, the user applies a backup policy to the vault, based on which a backup task will be executed at 02:00 a.m. every day and the backups generated from the last three days will be kept. At 10:00 a.m. on August 8, three backups are kept. Then the user changes the retention rule type from time period to backup quantity and sets to retain the most recent seven backups. At 10:00 a.m. on August 10, the backups generated on August 8, 9, and 10 will be kept. The backups generated on August 6 and 7 have been deleted based on the old policy.
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