Help Center/ Cloud Backup and Recovery/ FAQs/ Billing/ Why Do I See an 'Insufficient User Rights' Message When Creating a Policy?
Updated on 2026-01-06 GMT+08:00

Why Do I See an 'Insufficient User Rights' Message When Creating a Policy?

If your account is in arrears or has no balance, you cannot create policies or add tags.

If there is not a sufficient account balance to pay for your bill and there is no other payment method configured, your account will go into arrears. If you want to continue using your CBR resources, you will need to top up your account in a timely manner.