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Help Center/ Cloud Bastion Host/ FAQs/ About CBH System Login/ Multifactor Verification/ How Do I Cancel Mobile SMS Authentication?

How Do I Cancel Mobile SMS Authentication?

Updated on 2023-04-11 GMT+08:00

You can cancel SMS authentication at any time for certain reasons, such as SMS gateway faults.

NOTE:

If the admin user cannot log in to the CBH system through Mobile SMS authentication, submit a service ticket.

Prerequisites

You have the operation permissions for the User module.

Procedure

  1. Log in to the CBH system.
  2. Choose User > User in the navigation pane.
  3. Select the user accounts you want to edit and click More in the lower left corner to expand the batch operation buttons.

    Figure 1 Batch editing login configurations

  4. Click Edit multifactor.

    Figure 2 Batch editing multi-factor authentication

  5. Deselect Mobile SMS multi-factor authentication.
  6. Click OK.
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