Help Center/ Cloud Bastion Host/ FAQs/ Troubleshooting/ Maintenance Issues/ Why Does Login Timeout Frequently Occur During an O&M Session?
Updated on 2023-04-11 GMT+08:00
Why Does Login Timeout Frequently Occur During an O&M Session?
Symptoms
- On the web-based O&M session page, the login times out and the O&M connection is disconnected. A message is displayed indicating that the session has ended because no operation has been performed for a long time.
- The CBH system does not log you out but the host is disconnected from the O&M session.
Possible Causes
- Cause 1: The default login Lockout Duration is 30 minutes. If you do not perform any operation in the O&M session for more than 30 minutes, the CBH system will log you out and the O&M session will be disconnected.
- Cause 2: A small value is configured for the system idle time or lock screen timeout of the host. As a result, the host system logs you out due to timeout.
Solutions
- Solution to cause 1
- Ensure that the CBH O&M session is in the running state.
- Solution to cause 2
- Set the idle time TMOUT of the Linux host to a larger one.
- Set the value of lock screen timeout for the Windows host to a larger one.
Parent topic: Maintenance Issues
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