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        Help Center/Cloud Bastion Host/FAQs/Troubleshooting/SSO O&M Faults
        Updated on 2025-09-04 GMT+08:00
        View PDF

        SSO O&M Faults

        • Message "1251-lost connection to mysql server during query" Displayed While Backing Up MySQL Database Tables
        • Message "1251-Client does not support authentication protocol requested by server" Reported While Managing MySQL Database Through Host Operations
        • Error Message "2013-Lost connection to MySQL server at waiting for initial communication packet', system error:0" Reported While Connecting to MySQL Databases
        • Error Message "ORA-12537_TNS_Connection closed" Reported While Connecting to Oracle Databases
        • Error Message "ORA-12637_Packet Receive Failed" Reported While Connecting to Oracle Databases
        • Error Message "ORA 12170 TNS Connect Timeout" Reported While Connecting Oracle Databases through Host Operations in the Bastion Host
        • SSO Failed as JRE Is Missing in the Running Environment
        Parent topic:Troubleshooting

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