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Rules for Buying, Issuing Invoices for, and Using Stored Value Cards

Customers can buy stored value cards from HUAWEI CLOUD. Each stored value card has a face value and can be used to pay HUAWEI CLOUD service fees. Note the following rules for buying, issuing invoices for, and using HUAWEI CLOUD stored value cards.

Rules for Buying Stored Value Cards

  • Stored value cards are electronic cards. Once bought, they cannot be returned, changed, or transferred.
  • Prepaid customers who have signed a contract with Huawei can buy stored value cards by balance or online payment. Postpaid customers cannot buy stored value cards.
  • When customers buy stored value cards, they cannot enjoy commercial discounts or use coupons.
  • Internal customers, customers associated by resell mode, and customers associated by advance payment mode cannot buy stored value cards.
  • Customers associated with a partner by referral cannot request the partner to pay when they buy stored value cards.

Rules for Issuing Invoices for Stored Value Cards

  • After customers buy stored value cards, they can request one invoice for all the stored value cards bought in an order.
  • Later when they use the stored value cards to buy HUAWEI CLOUD services, no more invoices can be issued.
  • Invoices are issued for stored value cards at a tax rate of 6%.
  • Special VAT invoices can be issued for stored value cards.

Rules for Using Stored Value Cards

  • Validity period: A stored value card is valid for 36 months since the date when it is bought, and expires beyond the 36 months.
  • Application scope: HUAWEI CLOUD stored value cards can be used to buy HUAWEI CLOUD products and Marketplace featured products that are charged a VAT rate of 6%. They cannot be used to buy non-service products including hardware and such telecom value-added services as SMS and voice.

    Service products refer to the "information technology service" products and services specified in the VAT rate form issued on May 1, 2018.

  • Usage restrictions: Payments with stored value cards are irrelevant to the product billing modes (yearly/monthly and pay-per-use) or expenditure types (new purchase, renewal, and change).
  • Pay-per-use products: When multiple stored value cards are used to pay for a pay-per-use product, a stored value card about to expire in the nearer future will be deducted before a stored value card about to expire in the further future. When stored value cards are used together with other methods to pay for a pay-per-use product, the deduction priority is: cash coupons > flexi-purchase coupons > stored value cards > cash account balance > credit account balance.
  • Yearly/monthly products: A yearly/monthly product order can be paid using one or more stored value cards. In a payment, stored value cards can be used together with discounts, cash coupons, and flexi-purchase coupons. In an automatic renewal of a yearly/monthly product, the system automatically deducts stored value cards that meet the payment conditions, and the deduction priority is the same as that for pay-per-use products.
  • Stored value cards can be used to pay for arrears, which arise from products or cloud services that can be purchased using stored value cards. For details, see Application Scope.
  • Unsubscriptions: For a five-day unconditional unsubscription, the used stored value cards can be fully refunded. For other types of unsubscriptions, the used stored value cards can only be partially refunded because the expenditures that have occurred and a handling fee must be charged. If a stored value card refunded for an unsubscription has expired, the refunded amount is invalid.
  • Association by advance payment mode: Customers who have a stored value card cannot associate with a partner by advance payment mode until the balance of the stored value card has been cleared. Customers associated with a partner by advance payment mode cannot unsubscribe from resources that are bought using stored value cards.
  • Channel partners' revenues: When a customer buys a stored value card, the payment is not counted into the partner's performance. After the customer uses the stored value card to pay cloud service fees, the payment is counted into the partner's performance. For details, see the channel policy of the China Region.
Parent topic: Stored Value Cards