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How Do I Renew the Service?

About Renewal

Currently, GaussDB(DWS) supports the pay-per-use billing mode, yearly/monthly billing mode, and discount billing mode.

  • In yearly/monthly mode, you pay only once when purchasing the service and no extra fees will be charged during your use of the service. After a yearly/monthly subscription expires, the resources will enter a retention period. If you want to continue using the resources, renew the subscription. For details, see Overview of Resource Renewal Rules.
  • Pay-per-use mode: The system settles the fees by hour. You can use the service as long as your account balance is sufficient. If your account balance is insufficient, it will be in arrears. Top up your account in a timely manner.
  • Discount package mode: You make a one-off payment and no fees will be incurred when you use the service. After the package expires, the system will automatically charge you in pay-per-use mode. The service will not be interrupted as long as your account balance is sufficient. You can renew your package on the Renewals page.

Renewal Modes

Discount packages:

Perform the following operations to renew your account:

  1. Log in to the management console.
  2. Choose Billing Center > Renewal in the upper right of the page.
  3. On the page displayed, find the relevant GaussDB(DWS) discount package order in the list and select the renewal mode you prefer.
  4. Complete the renewal as prompted.

    • You cannot change the billing mode of an order during renewal.
    • After you pay for a new order, it takes effect only after the old order expires.

Pay-per-use

To top up your account, perform the following steps:

  1. Log in to the management console.
  2. Choose Billing Center > Renewal in the upper right of the page.
  3. In the navigation pane on the left, click Overview. Then click Top Up so your balance is sufficient to continue services.

Yearly/Monthly

Perform the following operations to renew your account:

  1. Log in to the management console.
  2. Click Service List on the left and go to the Data Warehouse Service page.
  3. On the Clusters page, locate the target cluster and click Renew.
  4. Complete the renewal as prompted.
Parent topic: Billing