Why Does Data Migration Fail?

  • Check if a master/standby switchover occurred during the migration. If it occurred, contact technical support to temporarily disable master/standby switchover until the migration completes.
  • For online migration, check whether the SYNC and PSYNC commands are disabled on the source Redis instance. If they are disabled, enable them to allow data synchronization.
  • To migrate data from a single-node or master/standby instance to a Proxy Cluster instance, check if any data exists in databases other than DB0 of the source instance. If yes, move the data to DB0. Otherwise, the migration fails.

    A Proxy Cluster only has one DB, which is DB0.