How Do I Submit a Service Ticket?
- Log in to the management console.
- In the upper right corner, choose Service Tickets > Create Service Ticket.
Figure 1 Service Tickets
- Choose More Products, and click Direct Connect under Network.
Figure 2 Direct Connect
- Select the service ticket type.
Figure 3 Select Subtype
When you submit a service ticket, selecting a ticket type can accelerate problem handling.Figure 4 Ticket types
Parent topic: Popular Questions
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