Help Center>
Cloud Bastion Host>
FAQs>
Troubleshooting>
CBH System Login Failures>
Why Is a Host Inaccessible Through CBH?
Why Is a Host Inaccessible Through CBH?
Symptom
- Symptom 1: The managed host resource was inaccessible through the admin user in CBH.
- Symptom 2: The managed host resource was accessible through the admin user but inaccessible through other users in CBH.
Possible Causes
- Cause of symptom 1: A non-RDP protocol was configured for the managed host resource while forcible RDP connection was enabled for the host resource (admin console was selected for connection mode).
- Cause of symptom 2: The number of RDP connections between CBH and the managed host resource has reached the upper limit of the Windows Remote Desktop connections.
Solutions
- Solution to symptom 1: Deselect the admin console connection mode by following the instructions provided in Enabling Forcible RDP Connections.
- Solution to symptom 2: Select the admin console connection mode by following the instructions provided in Enabling Forcible RDP Connections.
Parent topic: CBH System Login Failures
Did this article solve your problem?
Thank you for your score！Your feedback would help us improve the website.