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Service Ticket Operations

Function Description

Users can perform some operations on service tickets, such as urging, deleting, closing, and canceling service tickets.

URI

POST /v1.0/servicerequest/case/action

Request

Request Parameters

Table 1 Request parameters

Parameter

Mandatory

Type

Value Range

Description

action

Yes

String

64

Specifies the operation (such as cancel, close, press, and delete).

actionDesc

No

String

400

Description of the operation.

caseId

Yes

String

32

Specifies the service ticket ID.

See Querying Service Ticket List to get the ID.

Request Example

{
    "action": "cancel",
    "actionDesc": "test",
    "caseId": "TT201801010000"
}

Response Message

None

Status Code

For details about status codes, see Status Code.

Error Code

For details about error codes, see Historical Error Codes.

Parent topic: Historical APIs