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Uploading an Attachment

Function Description

Users can upload attachments such as screenshots when submitting a service ticket.

URI

POST /v1.0/servicerequest/case/accessory

Request

Request Parameters

Table 1 Request parameters

Parameter

Mandatory

Type

Value Range

Description

accessoryName

Yes

String

512

Specifies the attachment name.

accessoryData

Yes

byte[]

-

Specifies the attachment content.

The maximum file size is 2 MB, and supported file formats include JPG, JPEG, BMP, PNG, GIF, TXT, DOC, DOCX, RAR, ZIP, PDF, XLS, and XLSX.

accessoryFrom

Yes

String

32

Specifies the attachment source.

message

incident

feedback

Request Example

{
------WebKitFormBoundarynm7SNCD8ZcLOjQHw Content-Disposition: form-data; name="accessoryData"; filename="Chrysanthemum.jpg" Content-Type: image/jpeg ------WebKitFormBoundarynm7SNCD8ZcLOjQHw Content-Disposition: form-data; name="accessoryName" Chrysanthemum.jpg ------WebKitFormBoundarynm7SNCD8ZcLOjQHw Content-Disposition: form-data; name="accessoryFrom" incident ------WebKitFormBoundarynm7SNCD8ZcLOjQHw Content-
}

Response Message

Response Parameters

Table 2 Response parameters

Parameter

Type

Description

accessoryId

String

Specifies the attachment ID.

Example Response

{
    "accessoryId": "xxx"
}

Status Code

For details about status codes, see Status Code.

Error Code

For details about error codes, see Historical Error Codes.

Parent topic: Historical APIs