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Querying Problem Severity List

Function Description

To query the problem severity list.

Debugging

You can debug this API in API Explorer.

URI

GET /v2/servicerequest/config/severities

Table 1 Query parameters

Parameter

Mandatory

Type

Description

product_category_id

Yes

String

Specifies the product type ID.

Minimum length: 1

Maximum length: 64

business_type_id

Yes

String

Specifies the problem type ID.

Minimum length: 1

Maximum length: 64

Request Parameters

Table 2 Request header parameters

Parameter

Mandatory

Type

Description

X-Auth-Token

Yes

String

Specifies the user token.

It can be obtained by calling the IAM API (value of X-Subject-Token in the response header).

Minimum length: 1

Maximum length: 5000

X-Site

No

Integer

Specifies the site.

The value can be 0 (China site) or 1 (International site). If this parameter is left blank, it is 0 by default.

Minimum value: 0

Maximum value: 1

X-Language

No

String

Specifies the language environment. The value is a common language description character string, for example, zh-cn. It is zh-cn by default.

Some internationalization information, such as the service ticket type and name, is displayed based on the language environment.

Minimum length: 1

Maximum length: 32

X-Time-Zone

No

String

Specifies the time zone. The value is a common time zone description character string, for example, GMT+8. It is GMT+8 by default.

Time-related data is processed based on the time zone of the environment.

Minimum length: 1

Maximum length: 32

Response Parameters

Status code: 200

Table 3 Response body parameters

Parameter

Type

Description

show

Boolean

Indicates whether it is displayed or not.

severity_list

Array of SeverityV2Do objects

Specifies the severity list.
Table 4 SeverityV2Do

Parameter

Type

Description

language

String

Specifies the language.

Minimum length: 1

Maximum length: 32

severity_name

String

Specifies the severity name.

Minimum length: 1

Maximum length: 32

severity_id

String

Specifies the severity ID.

Minimum length: 1

Maximum length: 32

Request Example

GET https://{endpoint}/v2/servicerequest/config/severities

null

Response Example

Status code: 200

Code 200 is returned.

{
  "show" : 1,
  "severity_list" : [ {
    "language" : "zh-cn",
    "severity_name" : "Minor",
    "severity_id" : "123"
  } ]
}

Status Code

Status Code

Description

200

Code 200 is returned.

Error Code

See here.