Querying Service Ticket Limits (Such As Limited CCs in an Email)
Function Description
To query service ticket limits (such as limited CCs in an email).
Debugging
You can debug this API in API Explorer.
URI
GET /v2/servicerequest/config/limits
Request Parameters
| Parameter | Mandatory | Type | Description |
|---|---|---|---|
| X-Auth-Token | Yes | String | Specifies the user token. It can be obtained by calling the IAM API (value of X-Subject-Token in the response header). Minimum length: 1 Maximum length: 5000 |
| X-Site | No | Integer | Specifies the site. The value can be 0 (China site) or 1 (International site). If this parameter is left blank, it is 0 by default. Minimum value: 0 Maximum value: 1 |
| X-Language | No | String | Specifies the language environment. The value is a common language description character string, for example, zh-cn. It is zh-cn by default. Some internationalization information, such as the service ticket type and name, is displayed based on the language environment. Minimum length: 1 Maximum length: 32 |
| X-Time-Zone | No | String | Specifies the time zone. The value is a common time zone description character string, for example, GMT+8. It is GMT+8 by default. Time-related data is processed based on the time zone of the environment. Minimum length: 1 Maximum length: 32 |
Response Parameters
Status code: 200
| Parameter | Type | Description |
|---|---|---|
| config | TenantConfigV2 object | Specifies the service ticket limits. |
Request Example
GET https://{endpoint}/v2/servicerequest/config/limits
null Response Example
Status code: 200
Code 200 is returned.
{
"config" : {
"create_case_ccemail_max_count" : 10
}
} Status Code
| Status Code | Description |
|---|---|
| 200 | Code 200 is returned. |
Error Code
See here.
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