Querying Service Ticket CC
Function Description
To query the service ticket CC email addresses.
Debugging
You can debug this API in API Explorer.
URI
GET /v2/servicerequest/carbon-copy-emails
Request Parameters
| Parameter | Mandatory | Type | Description |
|---|---|---|---|
| X-Auth-Token | Yes | String | Specifies the user token. It can be obtained by calling the IAM API (value of X-Subject-Token in the response header). Minimum length: 1 Maximum length: 5000 |
| X-Site | No | Integer | Specifies the site. The value can be 0 (China site) or 1 (International site). If this parameter is left blank, it is 0 by default. Minimum value: 0 Maximum value: 1 |
| X-Language | No | String | Specifies the language environment. The value is a common language description character string, for example, zh-cn. It is zh-cn by default. Some internationalization information, such as the service ticket type and name, is displayed based on the language environment. Minimum length: 1 Maximum length: 32 |
| X-Time-Zone | No | String | Specifies the time zone. The value is a common time zone description character string, for example, GMT+8. It is GMT+8 by default. Time-related data is processed based on the time zone of the environment. Minimum length: 1 Maximum length: 32 |
Response Parameters
Status code: 200
| Parameter | Type | Description |
|---|---|---|
| cc_email_info | IncidentOrderCCEmailInfoV2 object | Indicates the information of the last CC email. |
| mc_email_infos | Array of strings | Indicates the CC email information. |
| Parameter | Type | Description |
|---|---|---|
| user_id | String | Specifies the user ID. Minimum length: 0 Maximum length: 64 |
| customer_id | String | Specifies the customer ID. Minimum length: 0 Maximum length: 64 |
| cc_email | String | Indicates the email where the operation occurs. Minimum length: 0 Maximum length: 5000 |
Request Example
None
Response Example
None
Status Code
| Status Code | Description |
|---|---|
| 200 | response of 200 |
Error Code
See here.
Last Article: Querying Service Ticket Operation Logs
Next Article: Querying Service Ticket Status
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