更新时间:2024-04-18 GMT+08:00

错误码

背景信息

  • 接口返回的错误码与Error Message不具有一一对应关系,表中只是列出比较常见的一种Error Message。
  • 本服务接口以异步接口居多,有的错误码是在查询任务的返回体中体现的,http状态码有可能不是很准确。
  • 本服务对网络、存储等服务具有强依赖性,Error Message显示依赖服务的错误消息时,处理措施需要联系技术支持。
  • 在管理控制台进行操作时,如果显示错误码,错误码说明请参见《弹性云服务器用户指南》的常见问题“针对管理控制台的异常提示信息,应该如何处理”。

错误码说明

状态码

错误码

错误信息

描述

处理措施

400

Ecs.0000

Request error. Try again later or contact customer service.

请求数据错误

请参考返回的error message信息检查请求体

400

Ecs.0001

Insufficient ECS quota. Contact customer service to increase quota.

租户云服务器配额不足

请参考返回的error message申请扩大相应资源的配额

400

Ecs.0002

A system exception occurred. Try again later or contact customer service.

提交任务失败

请联系技术支持进行定位

403

Ecs.0003

You do not have permission to perform this operation. Contact customer service to obtain permission.

账户受限

请参考返回的error message,检查是否余额不足,账号被冻结等

400

Ecs.0004

A system exception occurred. Try again later or contact customer service.

升权失败

请参考返回的error message,或者联系技术支持

400

Ecs.0005

Invalid parameter values. Contact customer service.

参数非法

请参考接口文档检查请求体是否为一个正确的json体

400

Ecs.0007

A system exception occurred. Try again later or contact customer service.

镜像相关属性非法

请调整规格或者镜像类型

400

Ecs.0008

A system exception occurred. Try again later or contact customer service.

Flavor相关属性非法

请联系技术支持排查flavor注册是否合法

400

Ecs.0009

Another flavor must be used for resizing.

Flavor未变更

变更云服务器规格时选择与原规格不同的Flavor

400

Ecs.0010

The private IP address is already being used. Select another IP address.

私有IP地址已经被使用

请更换Port

400

Ecs.0011

Ensure the password meets the password complexity requirements.

密码不符合系统要求复杂度

请检查密码的长度并修改

400

Ecs.0012

The subnet does not contain enough IP addresses. Release some IP addresses or select a different subnet.

IP地址不足

请检查子网的FIP是否已经被使用完

400

Ecs.0013

The current EIP quota limit has been reached. Apply to increase the quota.

EIP配额不足

EIP配额不足,请申请扩大EIP配额

400

Ecs.0014

Incorrect VPC, subnet, or security group parameter values.

VPC参数不合法

请检查子网是否都属于同一个虚拟机私有云

400

Ecs.0015

Invalid disk type for this type of ECS. Select a valid disk type and try again.

该类型磁盘不适用于该类型云服务器

请检查卷的volume_type是否与Flavor匹配

400

Ecs.0017

The status of the selected disk does not meet the attachment requirements on the ECS. Select an available disk for attaching.

系统盘或数据盘所属云服务器和待挂载云服务器不同

请检查卷metadata中__system__server_id是否和待挂载的虚拟机uuid相同

400

Ecs.0021

Insufficient EVS disk quota. Contact customer service to increase quota.

云硬盘配额不足

申请扩大云硬盘配额

400

Ecs.0022

Insufficient ECS group quota. Contact customer service to increase quota.

云服务器组超过用户配额

申请扩大云服务器组配额

400

Ecs.0023

project_id in token mismatches with project_id in url.

token无效或者token中的tenantId和URL中的tenantId不匹配

申请合法的token或者检查URL中的项目ID

400

Ecs.0025

EVS is not authorized to obtain KMS keys for encrypting EVS disks.

未授权EVS获取KMS密钥加密云硬盘

请授权EVS获取KMS密钥加密云硬盘

400

Ecs.0027

The ECSs of this flavor cannot be created.

Flavor属于私有规格,禁止使用。

请更换其他规格

400

Ecs.0028

The ECSs of this flavor cannot be created.

用户已加入该Flavor黑名单,禁止使用该规格

请更换其他规格

400

Ecs.0029

The flavor does not exist.

Flavor不存在或已下线

请更换其他规格

400

Ecs.0030

The ECS has been frozen and does not support specifications modification.

云服务器被冻结

请检查账户是否被冻结或者联系技术支持

400

Ecs.0031

The image does not exist.

镜像不存在

请更换镜像

400

Ecs.0032

The image is not in Active state.

镜像状态错误,非Active状态

请更换镜像

400

Ecs.0034

The full-ECS backup does not exist or has been deleted.

整机备份不存在或已被删除.

请更换镜像

400

Ecs.0036

The flavor does not support automatic recovery.

当前规格不支持自动恢复

请更换规格

400

Ecs.0037

The flavor does not support SCSI disks.

当前规格不支持挂载SCSI类型的磁盘

请更换规格或者类型

400

Ecs.0038

The subnet does not exist.

子网不存在

请调整网络参数

400

Ecs.0039

The specified IP address does not belong to the subnet.

指定的IP不属于该子网

请修改指定的私有IP

400

Ecs.0041

Invalid description field.

描述字段不合法

请修改云服务描述字段

400

Ecs.0042

The number of attached data disks exceeds the maximum allowed limit.

挂载数据盘的个数超过限制

请调整挂载数据盘的个数

400

Ecs.0043

The disk type does not exist.

磁盘类型不存在

请修改磁盘类型

400

Ecs.0044

The disk of this type has been sold out.

该类型磁盘已售罄

请修改磁盘类型

400

Ecs.0045

The bandwidth exceeds the maximum allowed limit.

带宽大小超过限制

请调整带宽的大小

400

Ecs.0046

When creating an ECS using an image, ensure that the type of the attached data disk is the same as that required by the image.

云服务器的磁盘类型必须与快照镜像对应的磁盘一致

请调整磁盘类型

400

Ecs.0048

Ensure that the image status is Normal and that the status of the CSBS backup associated with the image is Available or Creating, and try again later.

整机镜像的状态不可用

请检查整机镜像的状态

400

Ecs.0050

The number of NICs attached to the ECS exceeds the quota.

云服务器所挂网卡数超过限制。

请调整网卡的个数

400

Ecs.0051

Only SCSI disks can be attached to the ECSs of this flavor.

云服务器只能挂载scsi磁盘

请调整磁盘类型

400

Ecs.0052

Only SCSI system disks can be attached to the ECSs of this flavor.

云服务器只能挂载scsi系统盘

请调整系统盘的磁盘类型

400

Ecs.0053

Only SCSI data disks can be attached to the ECSs of this flavor.

云服务器只能挂载scsi数据盘

请调整数据盘的磁盘类型

400

Ecs.0057

The disk has already been attached to the ECS and you cannot repeatedly attach it.

云服务器已挂载当前磁盘

请替换一个新的磁盘挂载

400

Ecs.0058

You do not have permission to use a third-party image to create ECSs.

镜像的provideId和当前账号的不匹配

请检查账户权限及镜像

400

Ecs.0062

The flavor does not support the driver mode.

规格不支持设置网卡驱动类型

请更换规格

400

Ecs.0064

The VPC ID in the request is inconsistent with that in the main subnet ID.

请求体中的vpcId与主网卡的vpcId不一致

请调整网卡参数

403

Ecs.0066

This operation cannot be performed because real-name authentication has not been completed.

未实名认证受限

请检查账户是否未实名认证受限

403

Ecs.0067

Insufficient account balance.

余额不足受限

请检查账户是否余额不足受限

403

Ecs.0068

This operation cannot be performed by partners.

成为合作伙伴受限

请检查账户是否成为合作伙伴受限

403

Ecs.0069

You have not associated a payment method with your account.

未完善支付信息受限

请检查账户是否未完善支付信息受限

403

Ecs.0070

Insufficient budget. Contact the enterprise administrator and request for a budget increase.

企业部门账号预算不足受限

请检查账户是否企业部门账号预算不足受限

403

Ecs.0071

This operation cannot be performed because your account has been suspended.

黑产账号受限

请检查账户是否黑产账号受限

400

Ecs.0073

The system disk is being backed up. Wait until the execution is complete and try again.

系统卷处于卷备份过程中

系统卷处于备份中时,禁止删除系统卷

400

Ecs.0074

Window images do not support external users.

外部用户禁止创建windows虚拟机

外部用户(非内部用户、非第三方创建镜像)禁止购买windows镜像

400

Ecs.0075

Partners only support Windows images.

合作伙伴只支持购买windows镜像

合作伙伴只支持购买windows镜像

400

Ecs.0085

The server does not have the interface.

虚拟机没有该网卡

请更换网卡

400

Ecs.0086

The interface is not the primary interface.

网卡不是主网卡

请更换网卡

400

Ecs.0090

Image license type is BYOL, the BYOL feature is not supported at this time.

当前区域不支持BYOL镜像相关特性。

请更换镜像,或者联系技术支持。

400

Ecs.0100

The ECS status does not meet requirements. Make the ECS in the required status and try again.

云服务器状态不符合要求

云服务器状态不支持当前操作,请延后操作

400

Ecs.0101

The system disk is currently unresponsive. Try again later or contact customer service.

系统盘状态异常

具体原因请联系技术支持

400

Ecs.0102

The data disk is currently unresponsive. Try again later or contact customer service.

系统盘状态不支持卸载

请检查系统盘的状态

400

Ecs.0103

The disk can be attached to a server only if it exists and the state must be in the available. Make sure the disk state is available and try again.

云磁盘状态不可用

检查卷的状态或者联系技术支持更改卷状态

400

Ecs.0104

The number of EVS disks that can be attached to the ECS exceeds the maximum number allowed. Decrease the number of EVS disks to be attached and try again.

云服务器可挂载云硬盘槽位不足

请调整挂载磁盘数

400

Ecs.0105

No system disk found. Attach the system disk to the ECS and try again.

云服务器系统盘查询失败

请检查云服务器是否挂载有系统盘

400

Ecs.0106

A network exception occurred. Try again later or contact customer service.

网络状态异常

具体原因请联系技术支持进行定位

403

Ecs.0110

Contact the main account to obtain permission.

客户端禁止,权限不足

权限不足,请确认token权限,详情请参考接口返回的error message

400

Ecs.0111

The EVS disk has been detached from the ECS. Refresh the disk list and check the disk.

磁盘没有挂载至服务列表中

请检查所选磁盘信息是否已经挂载,或者更换新的磁盘

404

Ecs.0114

The ECS does not exist.

云服务器不存在

请检查云服务器是否已经创建

400

Ecs.0118

The number of ECSs exceeds the maximum allowed limit.

批量操作的任务数超过最大限制

请检查批量操作任务中云服务器的数量

400

Ecs.0119

An encrypted disk with an unavailable key cannot be attached to an ECS.

云服务器无法挂载密钥已禁用的加密磁盘

请更改密钥的状态。

400

Ecs.0121

The disk cannot be attached to the ECS because the disk and the ECS are in different failure domains.

挂卷失败 虚拟机和卷的故障域不一致

选择和虚拟机故障域匹配的卷挂载

400

Ecs.0201

Failed to create the NIC. Try again later or contact customer service.

创建网卡失败

请参考返回的error message,或者联系技术支持

400

Ecs.0202

Failed to create the system disk. Try again later or contact customer service.

创建系统盘失败

请参考返回的error message,或者联系技术支持

400

Ecs.0203

Failed to create the data disk. Try again later or contact customer service.

创建数据盘失败

请参考返回的error message,或者联系技术支持

400

Ecs.0204

Failed to create the ECS. Try again later or contact customer service.

创建云服务器失败

请参考返回的error message,或者联系技术支持

400

Ecs.0205

Failed to attach the data disk. Try again later or contact customer service.

挂载数据盘失败

请参考返回的error message,或者联系技术支持

400

Ecs.0207

Failed to modify the ECS specifications. Try again later or contact customer service.

变更云服务器规格失败

请参考返回的error message,或者联系技术支持

400

Ecs.0208

A system exception occurred. Try again later or contact customer service.

更新镜像metadata失败

请参考返回的error message,或者联系技术支持

400

Ecs.0209

Failed to modify the ECS specifications. Try again or contact customer service.

确认变更云服务器规格失败

请参考返回的error message,或者联系技术支持

400

Ecs.0210

A system exception occurred. Try again later or contact customer service.

创建浮动IP失败

请参考返回的error message,或者联系技术支持

400

Ecs.0211

Failed to create the NIC. Try again later or contact customer service.

创建网卡Qos失败

请参考返回的error message,或者联系技术支持

400

Ecs.0212

Failed to assign the private IP address. Try again later or contact customer service.

创建私有IP地址失败

具体原因请联系技术支持

400

Ecs.0213

Failed to update the port attributes. Try again later or contact customer service.

更新端口属性失败

请参考返回的error message,或者联系技术支持

400

Ecs.0214

Failed to create the network. Try again later or contact customer service.

创建网络失败

请参考返回的error message,或者联系技术支持

400

Ecs.0216

Failed to create the subnet. Try again later or contact customer service.

创建子网失败

请参考返回的error message,或者联系技术支持

400

Ecs.0217

Failed to attach the NIC. Try again later or contact customer service.

挂载端口失败

请参考返回的error message,或者联系技术支持

400

Ecs.0219

Failed to create the ECS. Try again later or contact customer service.

创建云服务器失败

请参考返回的error message,或者联系技术支持

400

Ecs.0221

Cold migration from a dedicated host to the same dedicated host is not supported.

迁移云服务器失败

请参考返回的error message,或者联系技术支持

400

Ecs.0226

Failed to start.

启动云服务器失败

请参考返回的error message,或者联系技术支持

400

Ecs.0227

Failed to reboot.

重启云服务器失败

请参考返回的error message,或者联系技术支持

400

Ecs.0301

Failed to query the ECS. Try again later or contact customer service.

查询云服务器失败

请参考返回的error message,或者联系技术支持

400

Ecs.0302

Failed to query the ECS quota of the tenant. Try again later or contact customer service.

查询租户云服务器配额失败

请参考返回的error message,或者联系技术支持

400

Ecs.0303

Failed to query the ECS specifications. Try again later or contact customer service.

查询规格失败

请参考返回的error message,或者联系技术支持

400

Ecs.0304

Failed to query the image. Try again later or contact customer service.

查询镜像失败

请联系技术支持确认镜像是否注册正确,或者联系技术支持确认其他原因

400

Ecs.0306

Failed to query the backup. Try again later or contact customer service.

查询备份失败

请参考返回的error message,或者联系技术支持

400

Ecs.0307

Failed to query the port. Try again later or contact customer service.

查询端口失败

请参考返回的error message,或者联系技术支持

400

Ecs.0308

Failed to query the ECS quota of the tenant. Try again later or contact customer service.

查询租户云服务器配额失败

请参考返回的error message,或者联系技术支持

400

Ecs.0309

Failed to create the NIC. Try again later or contact customer service.

查询网卡Qos失败

请参考返回的error message,或者联系技术支持

400

Ecs.0310

A system exception occurred. Try again later or contact customer service.

查询网络失败

请参考返回的error message,或者联系技术支持

400

Ecs.0311

Failed to obtain the disk type. Try again later or contact customer service.

查询卷类型失败

请参考返回的error message,或者联系技术支持

400

Ecs.0313

ECS group query failed.

查询云服务组失败

请参考返回的error message,或者联系技术支持

400

Ecs.0314

The key pair does not exist. Refresh the key pair list and check key pair

请求OpenStack查询keypair失败

请参考返回的error message,或者联系技术支持

400

Ecs.0315

Failed to call the nova API to query the auto recovery status.

查询云服务器是否设置auto recovery失败

请参考返回的error message,或者联系技术支持

400

Ecs.0319

Insufficient resources for this flavor. Try another flavor.

flavor容量不足

申请扩大flavor容量

400

Ecs.0320

AZ query failed.

查询可用区失败

请参考返回的error message,或者联系技术支持

400

Ecs.0321

Console logs query failed.

查询云服务器控制台日志失败

请参考返回的error message,或者联系技术支持

400

Ecs.0322

Subnet query failed.

查询子网详情失败

请参考返回的error message,或者联系技术支持

400

Ecs.0323

Failed to query the NIC attached to the ECS.

查询虚拟机挂载网卡失败

请参考返回的error message,或者联系技术支持

400

Ecs.0401

Failed to release the port. Try again later or contact customer service.

回滚端口失败

请参考返回的error message,或者联系技术支持

400

Ecs.0402

Failed to release the system disk. Try again later or contact customer service.

回滚系统卷失败

请参考返回的error message,或者联系技术支持

400

Ecs.0403

Failed to release the ECS. Try again later or contact customer service.

回滚云服务器失败

联系技术支持定位回滚服务器失败原因

400

Ecs.0405

Failed to release the data disk. Try again later or contact customer service.

回滚数据盘失败

请参考返回的error message,或者联系技术支持

400

Ecs.0501

Failed to delete the ECS. Try again later or contact customer service.

删除云服务器失败

请稍后重新执行操作

400

Ecs.0502

Failed to delete the private IP address. Try again later or contact customer service.

删除私有IP失败

请参考返回的error message,或者联系技术支持

400

Ecs.0503

Failed to obtain the system disk. Try again later or contact customer service.

查询系统卷失败

请参考返回的error message,或者联系技术支持

400

Ecs.0507

Failed to delete the NIC. Try again later or contact customer service.

删除网卡失败

请检查网卡类型

501

Ecs.0603

ther commands are being executed. Try again later.

当前已有其他命令执行,请稍后1分钟重试

请稍后1分钟重试

400

Ecs.0605

ECS locked.

云服务器被锁定

请检查云服务器是否被锁定,若想继续操作请先将云服务器解锁。

400

Ecs.0611

Batch operation failed.

批量请求操作失败

根据返回的详细错误信息,修改错误后重新进行请求处理

400

Ecs.0612

Failed to check whether plug-ins have been installed.

校验弹性云服务器是否安装插件请求失败

请稍后重新执行操作,或者联系技术支持

400

Ecs.0613

The ECS has no plug-ins installed.

弹性云服务器未安装插件

安装插件

404

Ecs.0614

The ECS does not exist.

弹性云服务器不存在

检查弹性云服务器是否存在

500

Ecs.0615

The thread list is empty.

服务器处理请求异常

系统内部错误。

请联系技术支持进行定位

400

Ecs.0616

Failed to update the ECS name.

弹性云服务器修改失败

请稍后重新执行操作,或者联系技术支持

400

Ecs.0617

Failed to modify attribute. Please try again later or contact customer service.

修改云服务器挂载的磁盘属性失败

请参考返回的错误信息,或者联系技术支持

400

Ecs.0618

Failed to change the IP address of the ECS NIC.

修改云服务器网卡IP失败

请参考返回的error message,或者联系技术支持

400

Ecs.0706

RIs cannot be split or combined.

合并拆分预留实例失败

请联系技术支持进行定位

400

Ecs.0707

The product has not been registered.

购买的该产品不存在

请联系技术支持进行定位

400

Ecs.0810

The ECS flavor is the same as the target flavor.

目标规格与弹性云服务器当前规格一样

请更换其他规格

400

Ecs.0811

Install the required drivers on the ECS and then change Xen to KVM.

当前规格不支持从xen切换到 kvm

请安装驱动脚本

400

Ecs.0904

UEFI images cannot be used to create Xen ECSs.

UEFI镜像不支持创建XEN实例

请更换其他规格

400

Ecs.0905

The number of tags exceeds the maximum allowed limit.

标签的个数超过限制

请减少标签的个数

400

Ecs.0906

Failed to comply with tag character set specifications.

标签的属性非法

请重新制定标签

400

Ecs.0907

Invalid tag character set.

标签字符集不合法

请重新制定标签

400

Ecs.0908

The tag key cannot be duplicate.

标签的键重复

请重新制定标签

400

Ecs.0909

The flavor does not support the disk type.

当前规格不支持该磁盘类型

请更换其他规格或者磁盘类型

400

Ecs.0910

Invalid NIC settings for creating a HANA ECS.

创建HANA实例的网卡参数不合法

请调整网卡参数

400

Ecs.0911

Invalid dedicated storage type of the disk.

磁盘的专属存储类型参数不合法

请调整专属存储类型参数

400

Ecs.0912

Invalid disk encryption key.

磁盘加密属性参数不合法

请调整磁盘加密属性参数

400

Ecs.0913

The number of ECSs to be created exceeds the maximum allowed limit

创建云服务器个数超过限制

请减少创建的云服务器个数

400

Ecs.0914

The length of the ECS name exceeds the maximum allowed limit.

云服务器名称长度超过限制

请调整云服务器名称参数

400

Ecs.0915

The length of the ECS name exceeds the maximum allowed limit.

云服务器名称包含非法字符

请调整云服务器名称参数

400

Ecs.0919

The NIC has been attached to another instance.

端口状态不允许挂载

请更换网卡端口。

400

Ecs.1000

A system exception occurred. Try again later or contact customer service.

调用Nova接口处理请求异常

系统内部调用异常,请稍后重试或请联系技术支持

400

Ecs.1001

A system exception occurred. Try again later or contact customer service.

访问OpenStack异常

OpenStack异常导致云服务器状态异常,请联系技术支持

400

Ecs.1002

A system exception occurred. Try again later or contact customer service.

访问OpenStack超时

如果您正在执行切换VPC、挂载/卸载网卡、挂载/卸载磁盘、切换/重装操作系统等操作,请关闭资源后再重试操作。

如果重试后仍超时,请联系技术支持。

400

Ecs.1100

A system exception occurred. Try again later or contact customer service.

访问IAM失败

请参考返回的error message,或者联系技术支持

400

Ecs.1200

A system exception occurred. Try again later or contact customer service.

访问VPC失败

请参考返回的error message,或者联系技术支持

400

Ecs.1201

A system exception occurred. Try again later or contact customer service.

访问VPC超时

任务超时,具体原因请联系技术支持

400

Ecs.1300

A system exception occurred. Try again later or contact customer service.

访问EVS超时

请参考返回的error message,或者联系技术支持

403

Pdp.0001

Policy doesn't allow %s to be performed.

API鉴权失败

请参考API授权项列表,在IAM增加相关权限

202

Common.0024

exceeds flow over limit

请求流控

请求并发过高,请稍后重试。

400

Common.0002

The request body cannot be left blank.

请求消息体为空

请检查请求body体

400

Common.0011

Failed to query system tasks.

无效JobId

请确认JobId参数来源是否正确

400

Common.0018

The project ID in the URL is different from that in the token.

token无效,token中的project_id和URL中的project_id不一致

请检查租户的token是否正确

400

Common.0020

A system exception occurred. Try again later or contact customer service.

任务重试失败

请联系技术支持

400

Common.0021

Sub job fail!

查询Job异常

请稍后重试,或联系技术支持

400

Common.0022

Mission fail!

提交Job异常

请联系技术支持

400

Common.0999

The system was broken, exit.

任务退出

请联系技术支持

400

Common.0025

Query job Error because %s.

查询Job异常

请稍后重试,或联系技术支持

400

Common.0026

Fail to get Region Info

查询AZ信息异常

请稍后重试,或联系技术支持

401

Common.0013

Invalid token.

token不合法

请检查租户的token是否正确

500

Common.0001

A system exception occurred. Try again later or contact customer service.

系统异常

请联系技术支持

503

Common.1503

Api flow control Error because %s.

API流控

正在执行的API过多,请稍后重试。