Updated on 2024-01-25 GMT+08:00

ALM-3276800150 AP changes to fault

Description

WLAN/2/AP_FAULT:OID [OID] AP changes to fault. (APMAC=[OPAQUE], APType=[STRING], APName=[STRING], APFAULTTIME=[INTEGER], APID=[INTEGER])

An AP goes offline.

Attribute

Alarm ID

Alarm Severity

Alarm Type

3276800150

Major

Equipment alarm

Parameters

Name

Meaning

OID

Indicates the MIB object ID of the alarm.

APMAC

Indicates the MAC address of an AP.

APType

Indicates the AP type.

APName

Indicates the AP name.

APFAULTTIME

Indicates the number of times the AP goes offline.

APID

Indicates the AP ID.

Impact on the System

The AC cannot manage the AP, and the AP-related services cannot work properly.

Possible Causes

Cause 1: The AP is disconnected from the AC.

Cause 2: The AP is powered off.

Cause 3: The heartbeat packets between AP and AC are lost.

Cause 4: The AC licenses are insufficient.

Cause 5: The AC and AP versions do not match.

Procedure

  1. Check whether the AP is disconnected from the AC.

    • If so, connect them.

    • If not, go to Step 2.

  2. Check whether the AP is powered off.

    • If so, power on the AP.

    • If not, go to Step 3.

  3. Check whether the AP and AC can exchange heartbeat packets.

    • If not, verify network connectivity.

    • If so and the alarm still exists, go to Step 4.

  4. Run the display license resource usage command to check whether AC licenses are sufficient.

    • If so, go to Step 5.
    • If not, apply for more AC licenses.

  5. Run the display ap all command to check whether the AC and AP versions match.

    • If so, go to Step 6.
    • If not, upgrade the AC and AP to matching versions.

  6. Collect alarm messages, log messages, and configurations, and then contact the technical support personnel.
  7. End.