Help Center/ Huawei Qiankun CloudService/ More Documents/ Device Alarm Handling/ V600 Device Alarms/ LSW Alarms/ ALM-67699726 hwRuMngOffline
Updated on 2024-01-25 GMT+08:00
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ALM-67699726 hwRuMngOffline

Description

The remote-unit is offline. (RemoteUnitEsn=[RemoteUnitEsn], ConnectInterface=[ConnectInterface], Reason=[Reason])

The RU goes offline.

This alarm is supported only on S5735I-L-V2, S6730-H-V2, S5732-H-V2.

Attribute

Alarm ID

OID

Alarm Severity

Alarm Type

67699726

1.3.6.1.4.1.2011.5.25.667.2.25

Major

Processing error alarm

Parameters

Parameter

Description

RemoteUnitEsn

ESN of the RU.

ConnectInterface

Interconnection port.

Reason

Disconnection reason.

Impact on the System

The RU goes offline.

Possible Causes

  • Unknown: The RU goes offline due to unknown reasons.
  • No heartbeat: The RU goes offline since no heartbeat is detected.
  • Port down: The RU goes offline because the port is Down.
  • Multi-RU on port: A port is connected to multiple RUs.
  • Manual: The RU goes offline after it is manually restarted.
  • Upgrade: The RU goes offline after it is upgraded and restarted.

Procedure

  • Unknown: The RU goes offline due to unknown reasons.

    Collect alarm and configuration information, and contact technical support personnel.

  • No heartbeat: The RU goes offline since no heartbeat is detected.

    Check whether the RU's link or the RU is faulty, and contact technical support personnel.

  • Port down: The RU goes offline because the port is Down.

    Check why the port is Down

  • Multi-RU on port: A port is connected to multiple RUs.

    Check whether a port is connected to multiple RUs. An Eth-Trunk interface can connect to only one online RU.

  • Manual: The RU goes offline after it is manually restarted.

    This is a normal situation, and no action is required.

  • Upgrade: The RU goes offline after it is upgraded and restarted.

    This is a normal situation, and no action is required.

Parent topic: LSW Alarms