Updated on 2025-08-07 GMT+08:00

Monitored HSS Events

Feature Description

You can monitor the agent status using Cloud Eye. If the agent is offline unexpectedly or the agent protection status is abnormal, an alarm will be generated, notifying you of the HSS protection status in a timely manner.

After alarm notifications are enabled, you can view details about the reported alarms and events on the Event Monitoring page of the Cloud Eye console.

Namespace

SYS.HSS

Monitored Events

Table 1 Monitored HSS events

Event Name

Event ID

Severity

Description

Suggestion

Impact

HSS agent disconnected

hssAgentAbnormalOffline

Major

The communication between the agent and the server is abnormal, or the agent process on the server is abnormal.

Fix your network connection. If the agent is still offline for a long time after the network recovers, the agent process may be abnormal. In this case, log in to the server and restart the agent process.

Service interruption

Abnormal HSS agent status

hssAgentAbnormalProtection

Major

The agent is abnormal probably because it does not have sufficient resources.

Log in to the server and check your resources. If the usage of memory or other system resources is too high, increase their capacity first. If the resources are sufficient but the fault persists after the agent process is restarted, submit a service ticket to the O&M personnel.

Service interruption