Updated on 2025-09-08 GMT+08:00

Managing Isolated Files

Scenarios

Isolated files are added to the Isolated Files and cannot harm your server. You can also refer to this section to restore or delete isolated files as required.

  • Restoring Isolated Files: If an isolated file is a normal service file and not infected by any viruses, you can restore the file.
  • Deleting Isolated Files: If an isolated file is infected by a virus, delete the file to completely remove the virus.

Restoring Isolated Files

  1. Log in to the HSS console.
  2. Click in the upper left corner and select a region or project.
  3. Choose Server Protection > Virus Scan.
  4. Click Isolated Files in the upper right corner of the page. The dialog box is displayed.
  5. Click Restore in the Operation column of the list. The dialog box is displayed.
  6. Click OK.

    If the file can be used after being restored, the restoration is successful.

Deleting Isolated Files

  1. Log in to the HSS console.
  2. Click in the upper left corner and select a region or project.
  3. Choose Server Protection > Virus Scan.
  4. Click Isolated Files in the upper right corner of the page. The dialog box is displayed.
  5. Click Delete in the Operation column of the list. The dialog box is displayed.

    To delete isolated files in batches, select multiple isolated files and click Delete in the upper left corner of the list.

  6. Click OK.

    If the file cannot be found on the Isolated Files page, deletion is successful.